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Job Purpose: This person is the primary provider of general customer service and support for both customers and the field staff (service/install technicians and salespeople). This person must have outstanding customer service skills, interpersonal skills, and an upbeat and energetic attitude. Responsibilities include scheduling, customer communication, and inside sales activities. This person must be comfortable working independently as well as in a team-based setting.
Primary Job Functions:
*Answer incoming phone, email, and third-party sales leads to schedule a service / sales call with the appropriate personnel.
* Write up and schedule work orders for technicians and view sheets for the sales team.
* Attend to “walk in” customers by problem solving customer needs and presenting relevant solutions.
* Generate quotations/estimates via Quick Books.
* Prompt follow up with customers regarding their quote/estimate.
* Be in constant communication with service/install technicians as well as the field sales team.
* Be in communication with vendors regarding delivery dates and order statuses.
* Work with management to ensure that service goals are attained.
Secondary Job Functions:
* Keep the showroom stocked with brochures and other literature.
*Attend any training or trade show meetings as needed.
*Provide general office support to other staff members as required on a project or special needs basis
*Order and inventory office supplies
*File and maintain customer/vendor records and correspondence.
Position Requirements:
*Must have basic knowledge of personal computers, QuickBooks, MS Office, and Windows 10/11*Must be able to communicate with customers in a professional and respectful manner in person, over the phone, and via email.*Must be able to manage, multi-task, and prioritize*Must have a strong work ethic and attention to detail.*Must maintain a neat and professional appearance and demeanor*Must be comfortable working independently as well as in a small group setting.
*Must be comfortable working with a diversity of people and personalities
*Assist in any ad hoc assignments by management.
Cheshire Glass fosters a friendly, supportive work environment, an exceptional merit based tiered wage system, PTO, Medical / Dental / Vision HRA, and Profit Sharing benefits
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
Work Location: In person
Full Time
$49k-62k (estimate)
05/14/2024
09/27/2024
cheshire-glass.com
Keene, NH
<25
The job skills required for Office Coordinator include Customer Service, Scheduling, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Office Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Office Coordinator positions, which can be used as a reference in future career path planning. As an Office Coordinator, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Coordinator. You can explore the career advancement for an Office Coordinator below and select your interested title to get hiring information.
If you are interested in becoming an Office Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Office Coordinator job description and responsibilities
Office Coordinators perform a number of administrative support and customer service tasks to ensure efficient operation of their office environment.
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Developed communication skills help office coordinators provide excellent service to customers and support to employees.
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An office coordinator assists the accounting department with monthly reconciliations, keeps track of all office expenditures and maintain monthly rents and service contracts for the office.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Office Coordinator jobs
When office coordinators accept roles with new employers, they usually receive more training.
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Extremely possess the good listening ability.
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Always Be Available as a Mentor.
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A good office coordinator should be able to delegate work based on the strengths of each team member.
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Step 3: View the best colleges and universities for Office Coordinator.