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Rekor Systems, Inc., (Rekor ai) (NASDAQ: REKR) is a trusted global authority on intelligent infrastructure providing innovative solutions that drive the world to be safer, smarter, and greener. As a provider of comprehensive, continuous, and real-time roadway intelligence, Rekor leverages AI, machine learning, and holistic data to support the intelligent infrastructure that is essential for smart mobility We believe that the intelligent infrastructure industry is today at the epicenter of converging forces that will drive changes in the way government agencies and businesses operate. With our disruptive technology, we deliver integrated solutions, actionable insights, and predictions that increase roadway safety.
Our employees represent the best and smartest top talent in our industry and we select individuals to be a part of our team who help to define our culture and success with our Rekor Values and Leadership Principals: People First, Customer Success, Earn Trust, Deliver Impact and Think Big and Bold!
Position Summary
The Call Center Representative is a key member of the back-office support team for Rekor’s customers. The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent opportunity to get their foot in the door of a fast-growing organization. Responsibilities include but are not limited to: answering telephone calls from the public, verifying violation images, validating vehicle information, processing payments, scheduling hearings, entering information, managing documents and maintaining accounts in general. This position requires a high degree of dependability, reliability and accountability.
Duties:
Experience:
Skills
Languages
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Full Time
$43k-55k (estimate)
02/29/2024
04/28/2024
rekor.ai
Columbia, MD
<25
The job skills required for Call Center Representative (Bi-lingual) include Customer Service, Call Center, Scheduling, Problem Solving, Communication Skills, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative (Bi-lingual). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative (Bi-lingual). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative (Bi-lingual) positions, which can be used as a reference in future career path planning. As a Call Center Representative (Bi-lingual), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative (Bi-lingual). You can explore the career advancement for a Call Center Representative (Bi-lingual) below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.