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As an IT Helpdesk Analyst, the primary focus will be to provide technical support and resolution to customers experiencing technology-related issues, including software, hardware, network, and applications. This position will manage and support computing systems and infrastructure daily, including desktops, laptops, mobile devices, printers, phones, and network equipment. The ideal candidate will excel in a dynamic environment, delivering exceptional customer service. Additionally, the IT Helpdesk Analyst contributes to projects, user training, procurement, vendor relations, and documentation.
ESSENTIAL JOB DUTIES
QUALIFICATIONS
Education and/or Experience
Language Skills
Other Qualifications
Preferred Qualifications
REINDERS, INC. IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Benefits Information: https://www.reinders.com/jobs/#benefits
Employment Resources:
Family and Medical Leave (FMLA) Act: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
Equal Employment Opportunity Commission (EEOC): https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
Employee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
Uniformed Services Employment and Reemployment Rights Act (USERRA): https://www.dol.gov/sites/dolgov/files/VETS/files/USERRA-Poster.pdf
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: No less than 40 per week
Benefits:
Experience level:
Schedule:
Application Question(s):
Education:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$54k-67k (estimate)
03/24/2024
07/19/2024
reinders.com
ROCHESTER, MN
100 - 200
1866
BRAD HARNE
<$5M
Business Services
As one of the Midwest's largest full service distributors of products to the commercial green industry, many customers look to us as their one stop source for all their product requirements. From growing grass to watering it, from mowing it to keeping it looking great, youll find everything you need from Reinders. We strive to offer more than just quality products we are here to provide solutions for your needs. The team at Reinders understands your daily challenges so be assured that we have a member on staff to answer your questions and provide the expertise you need. Our staff includes deg...reed specialists in Turf, Plant Pathology, Soils, and Aquatics.
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The job skills required for IT Help Desk Analyst include Help Desk, Technical Support, Problem Solving, Networking, Computer Science, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Analyst positions, which can be used as a reference in future career path planning. As an IT Help Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Analyst. You can explore the career advancement for an IT Help Desk Analyst below and select your interested title to get hiring information.