Department: Global BDC. Reports to: BDC Manager. Job Summary. The service receptionist assists service customers with inquiries regarding their appointments, service requests, sales and general questions. Core Responsibilities. Manage high volume of incoming. Ensure all incoming calls are answered efficiently and professionally. Place outbound calls as needed. Follow-up with existing customers to confirm satisfaction and generate leads. Provide e...
Department: Global BDC. Reports to: BDC Manager. Job Summary. The receptionist assists sales/service customers with inquiries regarding their appointments, service requests, vehicle sales and general questions. Core Responsibilities. Manage high volume of incoming. Ensure all incoming calls are answered efficiently and professionally. Place outbound calls as needed. Follow-up with existing customers to confirm satisfaction and generate leads. Pro...