Parking Ambassador at Disney Springs Orange Garage

Application Deadline: 31 May 2024

Department: Parking - Field Operations(OPS001)

Employment Type: Full Time

Location: L21094100_1496 E Buena Vista Dr

Reporting To: Operations Manager

Compensation: $15.50 - $16.00 / hour

Description

Key Responsibilities

• Must be flexible to work nights Monday-Sunday, Holidays and special events. (Some block out dates based on the business needs)
• Some 4 or 8 hr. shifts could be in the AM or PM
• Greet arriving and departing guests in a friendly and courteous manner.
• Act as traffic controller to direct incoming guests to available parking spaces.
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
• Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
• GSPs shall alert Operations Management if there are any issues with elevators/escalators or any other non-security functions.
• GSPs shall alert Operations Management when observing any issues and/or when emergencies occur 
• Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Leads, Supervisor, Assistant Manager or Operations Manager
• Immediately report any accidents, incidents or safety concerns to a Garage Lead, Supervisor, Assistant Manager or Operations Manager
• Always communicate professionally with guests, client, and teammates.
• Employee must be able to perform essential functions of the position with or without reasonable accommodations.
• Basic knowledge of the parking system to add, cancel or reset key cards.
• Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Ability to stand for long period of time 
• Previous customer service experience, preferred
• Pass Level II background check with finger printing 
• MVR standard check
• Meet company dress code and appearance guidelines 

Benefits