Description

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer / client’s expectations.

Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness.

The Lot Attendant works closely with fellow team members, Operations Manager, and / or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

• Greet arriving and departing guests in a friendly and courteous manner
• Act as traffic controller to direct incoming guests to available parking spaces
• Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
• Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager
• Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise

• At least 18 years of age
• Previous customer service experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests

Benefits

• Comprehensive Medical, Dental, and Vision Plans.
• Life and Disability Insurance
• 401K Plan with Generous Employer Match and Immediate Vesting
• Generous Paid Time Off (PTO)

The Reimagined Parking family of nationally recognized brands Impark, Lanier, Republic Parking, AmeriPark, and ParkOne is the world's leading tech-powered, people-driven parking solutions provider.

Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable.

Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Last updated : 2024-05-08