124 Customer Service Representative Jobs in Grand Rapids, MI
REHAU is Hiring a Customer Service Representative Near Grand Rapids, MI
Overview
REHAU Inc, a leading international polymer manufacturer, is seeking an ambitious and energetic Customer Service Representative for our Furniture Solutions Division based in our Grand Rapids or Sturgis, MI sales office Locations. We are seeking an experienced inside sales professional who thrives on building effective business relationships, has a customer-driven focus and strong follow-up skills.
Responsibilities
- Executes goals, KPIs and continuous improvement initiatives to maximize customers service levels
- Resolves customer issues quickly and accurately
- Promotes and manages relationships with current and new customers throughout the sales territory to increase sales
- Processes, reviews and maintains incoming customer orders
- Acts as a liaison between customers and outside sales representatives
- Participates in customer prospecting/initial contact activities, up-selling, and credit management
- Manages customer claims process through REHAU database
- Develops a working familiarity of the technical characteristics of the products we sell
- Develops and implements best practices for improving efficiency through coordination with our sales, fabrication and manufacturing processes
Qualifications
- Associate’s Degree from an accredited college or university in a relevant field or equivalent level of experience is preferred
- 2-4 of relevant inside sales or customer service experience
- Experience using SAP and/or Salesforce.com a plus
- Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
- Creative problem-solver with outstanding customer service skills
- Strong verbal and written communication skills
- Excellent organizational and time management skills
- Team player who works well individually, as well as part of a team
Job Summary
Other
Durable Manufacturing
$51k-67k (estimate)
11/04/2023
11/01/2024
rehau.com
CORONA, CA
3,000 - 7,500
1948
JOE LEPIRE
$200M - $500M
Durable Manufacturing
Related Companies
About REHAU
As a premium brand for polymer-based solutions for construction, automotive and industry, REHAU is an international leader. The unlimited possibilities offered by polymer-based solutions open a fascinating world of potential applications to the customers and end users. Thus, users, architects, planners as well as investors and retailers all profit from complex systems solutions in the construction field. As a competent partner in the area of window and curtain walling technology, building technology and civil engineering, REHAU provides answers to future ecological and economic questions. As a... creative development partner, REHAU supports the automotive industry in its efforts to systematically optimize design, comfort and safety. Whether the subject is complete exterior components such as bumpers or fenders, intelligent modules in the area of water and air management for window washing and air conditioning systems or thermoplastic seal systems as a systems provider REHAU can already be found in every third car built in Europe and in nearly every top-of-the-line model. In the industrial area, our company has established itself as an innovative idea generator and reliable series and systems supplier for a variety of applications. From the furniture branch across the household appliance sector and right up to the aerospace industry, REHAU offers comprehensive performance and service packages. Customer-specific developments and innovative systems programs from the REHAU brand complement one another across all markets to create a unique product portfolio. The highest degree of professionalism from material development to execution is a basic prerequisite for our worldwide success as the leading premium brand. Thanks to the combination of a high level of developmental competence and a greatly decentralized sales and service organization, REHAU is among the TOP providers in the market.
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The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Written Communication, Coordination, Initiative, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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