3 Patient Services Representative Jobs in Golden Valley, MN
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Regency Hospitals is Hiring a Patient Services Representative Near Golden Valley, MN
| Job ID | 281207 | Location | US-MN-Golden Valley | Experience (Years) | 1 | Category | Administrative - Customer Service | Street Address | 1300 Hidden Lakes Parkway | Company | Regency Hospital - Minneapolis | Position Type | Full Time |
Critical Illness Recovery Hospital
Patient Services Representative (PSR)
Full-time
Why work for our hospitals? We are committed to your growth and success!
- Extensive and thorough orientation program
- Team oriented environment
- Health, Dental, and Vision insurance; Life insurance; Prescription coverage
- Paid Time Off (PTO) and Extended Illness Days (EID)
- A 401(k) retirement plan with company match
- Short and Long Term Disability
- Personal and Family Medical Leave
At Select Medical's Critical Illness Recovery Hospitals, you are taking care of the most vulnerable patients in your community. We care for chronically and critically ill or post-ICU patients who require extended hospital care. We employ over 50,000 people across the country and provide quality care to approximately 70,000 patients each and every day across our four divisions.
The Patient Services Representative (PSR) is responsible for a variety of activities related to the patient experience. The primary tasks include:
- Assists with day-to-day functions, events, and services that promote an excellent patient experience.
- Rounding on patients and communicating with them in a respectful manner.
- Responsible for the distribution, collection, and data of the hospital patient satisfaction survey.
- Providing service recovery when needed and collecting feedback.
- Assists in activities that enhance the patient experience for patients, families and visitors.
- The PSR must be familiar with the policies and procedures so they can support patients.
- Performs other duties as requested.
Minimum Qualifications
- Requires skills in report writing, problem solving, and critical thinking
- Requires computer literacy and the ability to utilize additional software programs as implemented.
- Requires experience assisting and serving a variety of diverse cultures and patient populations.
Preferred Qualifications
- High School graduate or equivalent preferred.
- Previous experience within a health-care customer service role preferred.
Our mission is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. Each employee plays a vital role in doing that by living our cultural behaviors - celebrating success, owning the future, being patient-centered, creating change, thinking first and building trust.
We'd love for you to join the team!
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Job Summary
Full Time
$36k-43k (estimate)
03/13/2024
05/11/2024
The job skills required for Patient Services Representative include Customer Service, Patient Care, Health Care, Futures, Problem Solving, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
02/28/2022: Vallejo, CA
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
02/15/2022: Kennewick, WA
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
03/07/2022: Saint Cloud, MN
Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
12/16/2021: Fort Wayne, IN
This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
02/11/2022: Troy, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
12/21/2021: Lawrence, MA
Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
02/16/2022: Stockton, CA
Must exercise empathy and respect to provide excellent customer service for patients.
12/21/2021: Omaha, NE
Step 3: View the best colleges and universities for Patient Services Representative.
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