The Cash Application Specialist role will be a part of the Finance Department and will support the Credit & Collections Manager in the cash application process.

This position requires someone that is excited to be part of a high functioning team, has the desire to learn and own the collections process, and is experienced working soft collections in a high transaction environment. The candidate must be comfortable in a changing, results-oriented organization. S/he must possess a proficiency working within an ERP system (NetSuite experience highly desired). Finally, the candidate must be comfortable working closely and cooperatively with other departments within the organization. The position will prove to be a challenging, rewarding, and good opportunity with growth potential for the individual who possesses the requisite skills and attributes.

Principal Responsibilities:

1. Act as the company's point of contact for Customer cash application.
2. Demonstrate soft collections by providing helpful and courteous customer service throughout the collections process while achieving desired results.
3. Identify and update appropriate Customer contact information within NetSuite.
4. Manage all aspects of cash applications including but not limited to:
   1. Lockbox payments
   2. ACH/Wire
   3. Checks
5. Process and apply credit card payments.
6. Promptly respond to customer invoice inquiries
7. Review Customer web portals for payment status and to resolve billing issues.
8. Research and work with customers to resolve payment discrepancies.

Cross train with the Accounts Receivable team to assist and provide back up as needed.

Experience:

• Minimum 4 years of Cash Application experience in a distribution/manufacturing company
• Proficient in Excel and the ability to quickly learn ERP systems.
• NetSuite experience preferred.
• Associate degree is a plus.

Skills/Attributes

• Strong analytical ability
• Team player with a service mentality
• High personal integrity and professionalism
• Results-oriented - takes great pride in accountability.
• Takes initiative, plans, and prioritizes well.
• Attention to all details.
• Ability to work cross-functionally.
• Strong interpersonal, writing, verbal, and communication skills.

Finance Department Values:

We seek to attract individuals who possess the following personal attributes: (i) business results focus on our customers and products with an eye on cash flows; (ii) no surprises through an environment of open and proactive communication; (iii) strong internal control focus with uncompromised compliance and integrity; (iv) a sense of urgency.

ABOUT REFRIGIWEAR, INC.

RefrigiWear, Inc., is the industry's leading manufacturer of insulated industrial work wear, accessories, and person protective equipment for use in subzero temperatures, inclement weather, and low-visibility environments. Established in 1954, RefrigiWear pioneered the insulated outerwear industry and since, has led the industry with continuous product innovations to provide a "modern way to keep warm". Since its inception, RefrigiWear has addressed productivity and safety issues and has evolved its product line to provide high quality "head-to-toe" coverage, offering work wear for every cold-weather environment, from -50F to 50F, at pricing competitive with the industry.

We have a strong family culture where employees come first. That's why we offer competitive pay with room to grow your career, great benefits, bonuses and even better perks! Plus, to keep things fun, we hold several employee social events each year and have a fantastic work-life balance.

READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Drug Free Workplace

Equal Opportunity Employer