Crafting marketing leadership – one client team at a time

At Refactored, we believe in marketing’s ability to drive business results and organizational change. We also believe that a creative agency can be a powerful accelerator for building and supporting effective internal marketing teams. By helping our clients mature their approach to marketing, they elevate their practice to a leadership position within their organization. We aim to solve today’s challenges while providing strategies and solutions that build greater capability, improve marketing’s performance, and ensure our work together has a lasting positive impact on their business. Momentum Begins Here!

Every staff member plays an active and important role in the life of our customers – each delivering their unique contribution to the success of business-critical initiatives. We serve closely with client executives and SMEs, our advice and vision are trusted, and we are the strategic center for digital programs that demand creative thinking, integrated problem solving, and ownership. If you want to take a leadership role in the development of creative solutions that drive bottom line results – then you’ve found your new home.

We are looking for a talented Senior Account Executive to join our team in Northern Colorado to help us serve a growing list of clients.

The Senior Account Executive will primarily work with B2B clients to plan and execute branding and marketing related projects that span website design/development and campaigns from kickoff through delivery. This person directly facilitates communication with clients, internal traffic management, designers, the development team, and on occasion outside vendors - to achieve stated objectives.

The ideal candidate is a knowledgeable marketing strategist, with an agency background,  who understands the use of modern marketing techniques, websites, email, social marketing tactics, and the power of brand storytelling. They would also demonstrate an inquisitive mind, the ability to develop solutions with the team, and are highly engaged in meeting the client's needs and goals.

We are looking for a person who can listen to client needs, assess their core business issues, and have the ability to work with the project team to develop a recommendation for how to improve marketing outcomes.

A typical day in the life:

Primary Responsibilities

• Think strategically to help translate client goals/needs into clear project plans and deliverables
• Building, driving, and maintaining project and account momentum
• Growing account engagement overtime, managing account maturity, increasing efficiency, and building new opportunities in key areas of focus
• Manage the project schedule and adjust project plans and/or resources as needed - in collaboration with our traffic manager
• Manage project budget and completion/spend rate throughout project lifecycle
• Communicate timely project status updates to client and internal stakeholders
• Lead and collaborate with internal and client-side cross-functional project teams to ensure project success
• Identify and act on potential risks in the project and address them before they interfere with project completion
• Identify and act on potential opportunities to grow project impact for the client
• Being a strong advocate maintaining the overall vision on assigned accounts and projects – and ensuring that all aspects of that vision are achieved to the best of our ability
• In collaboration with other team members, guide and managing specific digital initiatives including:
  • Branding and messaging projects
  • User experience and Information architecture initiatives
  • Website design and development projects
  • Content marketing programs
  • Digital marketing, social, and paid media programs

Additional Responsibilities

• Collaborate on pitches and proposals
• Developing scope of work proposals for new projects and initiatives
• Managing change request processes; including identifying out of scope requests, documenting changes in scope, and developing revised contracts
• Work closely with trusted vendors and client partners to ensure changing resource and project requirements are met and understood
• Coordinate contracts, budgets, NDAs, and other necessary documentation with project vendors

Requirements & Responsibilities

• 3 years of experience at an agency in an Executive Management, Project Management, or an Account Management role
• Self-starting and detail oriented with a strong ownership mindset and passion for doing great work
• Adept at growing and networking within accounts and key agency verticals to build opportunity for the agency
• Strong background in implementing project plans and monitoring progress, resource usage, and quality
• Ability to manage both waterfall and agile projects
• Ability to manage multiple clients/assignments in a fast-paced environment
• Exceptional listening skills and ability to distill client needs and make strategic suggestions that help achieve business goals and objectives
• Strong communication skills and ability to foster a positive, collaborative working relationship with clients and colleagues
• Experience in marketing automation platforms (e.g. Marketo, Pardot, Hubspot, or Eloqua) and content management systems (e.g., Storyblok, Kentico, Contentful, WordPress or other)

Why come work for us?

It’s amazing when you work for a company that focuses on the success of its clients and its employees simultaneously. Our clients are well matched with our culture so that we can focus on delivering quality work within a framework of mutual respect, appropriate and available budgets for the tasks at hand, and a joint understanding of how effective marketing programs should be initiated. For you, this means you’ll be a trusted advisor in the life of our clients, have strategic control over how programs develop and execute, and you’ll be a part of delivering high-impact solutions for our clients. Personally, we’ll provide you a working environment that’s flexible, enjoyable, and professionally rewarding.

We offer—

• A competitive salary and paid training
• Opportunities for professional growth through training, conferences, and continued education
• Generous vacation time
• Collaboration with passionate, seasoned professionals
• A casual, comfortable working environment
• An easy commute to our office in Windsor, Colorado
• Monthly team lunches
• Health, dental, vision and short/long term disability insurance
• 401k with 3% contribution to help you plan for your future

We're a recognized, award-winning agency and have been recognized with 36 honors for results-based programs over the years.

• 2021 Stevie Award - Marketing Campaign of the Year
• 2021 AVA Award for Digital Marketing - Integrated Marketing Campaign
• 2021 Stevie Award - Sales & Customer Service
• 2020 Fourteeners Award - Content Program Revitalization
• 2020 Fourteeners Award - Brand and Digital Launch
• 2019 Transform Awards - Best Rebrand of a Digital Property
• 2019 ITSMA Marketing Excellence Awards – Finalist: ABM Pilot Program
• 2019 B2 Awards from ANA - Search Advertising and Web Presence
• 2019 Silver Stevie Award - Marketing Solution for Sales & Customer Service
• 2018 Gold Key BMA Colorado - Best of Show for SEO, Website, ABM Program

This is a full-time role, and we would prefer candidates to be in the Denver/Boulder or Northern Colorado Region.

The role provides day-to-day flexibility with the working environment but will require some in person time in our Windsor, CO office.

The salary range for this position is between $90,000 and $115,000 and is based on years of experience in a similar role and education.

Benefits are listed above.