JOB SUMMRY:

• Promotes a culture consistent with MCT Core Values of Camaraderie, Excellence, Can DO Attitude, Doing Right and having Fun.

• Owns the accuracy and timeliness of the sales coordination process, including the issuance and closing of LPOs, management of inventory and location and the assignment of units. C
• Coordinates the installation schedule and other sales duties as assigned. 
• Resolve customer complaints or answer customer questions regarding policies and procedures.
• Review records or reports pertaining to sales, production, Accounts receivable, and verifies details, monitors work activities, or assist leadership with evaluating sales performance.
• Inputs and confirms accuracy and with Carrier quote and order system
• Assist salespeople with creating and issuing customer quotes within Salesforce
• Responsible for the general administration duties such as answering phones, ordering office supplies, vehicle registration, rental billing, other duties as assigned
• Research, compile, and prepare reports, manuals, correspondence, or other information required by management.

WORK ACTIVITIES:

• Communicating with Supervisors and Peers
• Making Decisions and Solving Problems
• Processing Information
• Answering phone in friendly manner and assisting customers or directing calls
• Analyzing Data or Information
• Documenting/Recording Information
• Analyze financial information.
• Calculate financial data.
• Compile data or documentation.
• Coordinate operational activities.
• Develop organizational policies or programs.
• Examine documents to verify adherence to requirements.
• Provide information to co-workers.
• Regular usage of software programs within the sales department
• Microsoft Office, Sales Force, Domo, Karmak
• Respond to customer problems or complaints.
• Regular attendance

 Physical Demands

The employee will frequently Stand; Walk; Sit; Use hands to finger, handle, or feel; Talk or hear.

 Lifts Weight or Exerts Force Work Environment

The employee will occasionally Lift to 25 pounds 

 Vision

Specific vision abilities to see invoices, computer screens

2 years’ experience in sales administration or coordination of sales processes.

• System Skills
• Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

• Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Resource Management Skills

• Time Management

Managing one's own time

• Management of Financial Resources

Determining how money will be spent to get the work done, and accounting for these expenditures.

 Computer Skills

• Databases

Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

• Graphics

Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.

• Internet

Using a computer application to create, manipulate, edit, and show virtual slide presentations.

• Spreadsheets

Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.

BENEFITS:

Health, Dental, Company paid Life, STD and LTD, FSA, HSA, Tuition Reimbursement, Factory Authorized, In-House Training, 401-K, PTO - 120 hours the first year, Holidays, annual clothing allowance, and more.

Disclaimer: The requirements and physical demands listed in this job description are representative of the knowledge, skills, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact Human Resources for accommodation during the application process.

The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified. The Company reserves the right to modify this job description and or assign tasks for the employee to perform as the Company may deem appropriate.

This job description does not represent a contract of employment, implied or otherwise. The employment relationship remains “At-Will”.

MCT is an equal opportunity employer and does not discriminate on basis of race, color, national origin, religion, gender, age, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

MCT is an EEO/AAP Employer.