Position: Resort & Club Concierge

Salary: $20.00 per hour, non-exempt - seasonal

Company: Reef Private Equity

Location: Cutalong at Lake Anna - Mineral, VA

About the Company

Reef Private Equity, a subsidiary of Reef Capital Partners, focuses on real estate equity investments, specifically development projects. Our largest projects include Black Desert Resort, a $1 billion world-class golf resort in Ivins, Utah; 150 ski-in ski-out single family homesites and 300 townhomes at Deer Valley Ski Resort near Park City, Utah; and the under development Cutalong Private Golf Club and Resort which consists of 900 homes/condominiums and townhomes at Lake Anna, in Mineral, VA.

Job Responsibilities

The Cutalong Resort & Club Concierge will play a critical role in showcasing the unique offerings and amenities of our 1,000 acre golf and lake resort in Mineral, VA to prospective resort investors, real estate purchasers, new members and their guests. You will have the unique opportunity to serve as the first point of contact for many of these individuals as they visit the property and Lake Anna. This role will be heavily involved in the growth of our Cutalong Resort, as we continue to expand operations.General responsibilities include:

• Coordinating travel, airport pickups and lodging
• Provide an exceptional experience by conducting resort tours via golf cart and boat, ensuring that tours are knowledgeable and informative
• Ability to provide detailed information on the resorts history, golf course, amenities, and Lake Anna, while answering any questions that may arise
• Collaborate with other teams such as Golf Operations and Real Estate Sales to ensure a seamless guest experience
• Maintain a thorough understands of promotions, packages and pricing to effectively promote sales and investment opportunities
• Continuously seeks ways to enhance the tour experience and improve the satisfaction of visitors
• Organizing and assisting with customer relationship management software (CRM)

Qualifications

• High School diploma or equivalent; Bachelor's Degree, or current University student
• Previous hospitality, tourism or customer service experience
• Proven experience working with people to provide exceptional levels of detailed service and comfortable with public speaking
• Valid driver's license is required
• Prior boating experience and willingness to complete a State Boat Safety Course
• Outstanding interpersonal communication, problem solving, conflict resolution, and organizational skills.
• Proficient with Microsoft Office Suite and customer relationship management

Company Benefits

• 401K plan with company match
• Health plan with HSA
• Flexible paid time-off
• Cell phone allowance
• Cutalong golf course privileges