Founded in 1968, M&M Thrift Management Company, which operates 26 stores in ten states across the U.S., is a dominant leader in the fast-growing retail thrift industry.
Job Summary
As a Facilities Associate, you will play a pivotal role in our thrift stores operations, taking on diverse responsibilities. Your daily tasks will encompass a wide range of physically demanding duties, including heavy lifting, material handling, and equipment operation. From ensuring the cleanliness and organization of our store to operating machinery to compact and transport recyclable materials, your role is as dynamic as it is strenuous. You'll need to be physically fit, have a keen eye for detail, and possess the resilience to thrive in a fast-paced, labor-intensive environment. Your dedication to maintaining the efficiency and safety of our facility is pivotal to our success, making you an essential part of our team.
The Facilities Associate may be assigned to various areas of the business, each with its own unique challenges and contributions. Below is a brief description of each role.
Baler: A baler's primary responsibility is to oversee the efficient operation of the baler machine. This entails collecting and sorting materials, such as clothing, textiles, cardboard, or plastics, and feeding them into the baler's hopper. Baler’s need to monitor the machine's controls to ensure it applies the appropriate amount of pressure to compact the materials into tight bales. Additionally, they’re responsible for securely tying and labeling the resulting bales before moving them to designated storage areas. Safety is paramount, so they need to follow strict guidelines and protocols to prevent accidents and maintain the equipment. Their role not only helps maximize storage space and streamline operations but also contributes to the thrift store's sustainability efforts by facilitating recycling and waste reduction.
Trailer Loader / Unloader: The primary task of a trailer loader / unloader is to safely and efficiently load and unload items from delivery trucks or trailers. This can include furniture, boxes of clothing and household goods, electronics, and other donated items. They sort and organize items, document arrivals, and safely move merchandise to designated areas within the store. Communication with the team, adherence to safety protocols, and following store procedures are essential aspects of their role. Trailer unloaders contribute to the seamless processing of items, while maintaining a safe work environment.
Janitor: Janitors typically have a range of responsibilities related to maintaining the store's cleanliness, organization, and overall appearance. Their duties often include cleaning and sanitizing various areas of the thrift store, including the sales floor, restrooms, break rooms, and common areas. This involves tasks like sweeping, mopping, vacuuming, dusting, and wiping down surfaces. They regularly empty trash bins and recycling containers, ensuring that waste is properly disposed of and recycling is separated. Janitors may retrieve shopping carts or baskets from the store's entrance or parking area and return them to their designated locations for customer use.
Trash Compactor Operator: The Trash Compactor Operator plays a crucial role in managing waste efficiently and maintaining a clean and organized workspace. This individual is responsible for operating and maintaining the trash compactor equipment, ensuring the proper disposal of discarded items, and compacting waste materials to optimize space.
The Perks

• Full time hours
• Weekends off
• Benefits eligible after 90 days of employment

Key Responsibilities

• Equipment Operation: Operate and maintain various equipment, including baler machines, trash compactors, and janitorial tools, ensuring they function safely and efficiently
• Material Handling: Handle heavy lifting and material sorting, including clothing, textiles, cardboard, plastics, furniture, electronics, and other donated items, while adhering to safety guidelines
• Waste Management: Properly manage waste disposal by operating trash compactors, emptying trash bins, and separating recyclables to support the store's sustainability efforts
• Cleaning: Maintain store cleanliness by performing janitorial tasks such as sweeping, mopping, vacuuming, dusting, and sanitizing various areas.
• Store Maintenance: Perform minor maintenance tasks, such as changing light bulbs, fixing minor plumbing issues, or addressing small repairs to keep the store in good working condition.
• Organization: Organize and sort donated items, ensuring items are placed in designated areas and documentation of arrivals is accurate
• Safety: Follow strict safety protocols and guidelines to prevent accidents and maintain a safe work environment
• Communication: Communicate effectively with team members, following store procedures and coordinating with colleagues to streamline operations

Qualifications

• Previous thrift, retail, warehouse, or back of house experience is preferred, but not required
• High school diploma or GED preferred

Physical Requirements

• Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
• Physical Strength: Must have the ability to occasionally lift and carry up to 70 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
• Endurance: Able to stand for extended periods of time.
• Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
• Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
• Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
• Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.

Work Environment

• Atmosphere: The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role.
• Noise Level: The work environment is noisy due to the bustling activity on the sales floor and the production area. Due to the nature of our operations, the ability to work effectively in a noisy environment is a requirement for this role.
• Lighting: The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. Due to the nature of our operations, the ability to work effectively in a bright environment is a requirement for this role.
• Interactions with Others: The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. Effective communication and interpersonal skills are a requirement for this role.
• Flexibility: The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks or departments based on operational needs. Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment.

Language Requirements

• Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position may entail interactions with customers, donors, colleagues, and supervisors who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English, may be necessary.

Scheduling Requirements

• Facilities Associates are typically scheduled to work Monday through Friday, 7am - 3:30pm

Other Requirements
Dependability: Effective performers demonstrate regular and punctual attendance. They behave consistently and predictably; are reliable and dependable in fulfilling their professional obligations.
Integrity: Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions.
Humility: Effective performers recognize one's own limitations, being open to learning from others, and treating everyone with respect and dignity.
Adaptability: Effective performers are adaptable. They embrace needed change and modify their behavior when appropriate to achieve organizational objectives. They are effective in the face of uncertainty.
Attention To Detail: Effective performers observe details, promptly catch and rectify small mistakes, delivering high-quality, accurate work.
Inclusion: Effective performers create and participate in an inclusive environment. They value and respect diversity, and foster a sense of belonging for all individuals.
Team Player: Effective performers are team oriented. They identify with the larger team and their role within it. They prioritize the collective success of the team over personal achievements.
Informal Communication: Effective performers clearly and articulately convey information to others in casual or informal situations. They understand that communication happens through verbal and nonverbal cues, and are able to interpret body language accurately and use it appropriately.
Resilience: Effective performers are able to recover from mistakes or adjust easily to change. They sustain efforts to do or achieve something despite difficulties, failure, or opposition.
Professionalism: Effective performers conduct themselves in a manner that is consistent with organizational values, policies, and standards. This requires a commitment to integrity, ethical conduct, and respect for diversity, as well as the ability to communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner.
M&M Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.
In accordance with state laws, the salary range provided is our reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.