3 Member Advocate I Jobs in Highlands, CO
Red Rocks Credit Union is Hiring a Member Advocate I Near Highlands, CO
Join Red Rocks Credit Union and enjoy an awesome culture and an overall great place to work. As a Red Rocker, you can expect a rich wellness benefits package that aligns with our core values. This includes:
- Unlimited Paid Time Off
- Fortune 500 Health Medical Plans - We offer comprehensive medical plans
- 11 Paid Holidays
- Mental Health Days - We prioritize your well-being by providing two mental health days annually.
- Birthday PTO
- Paid Volunteer Time
- 401k Employer Match - Enjoy a 100% match on your first 3% and 50% match on your next 2% with no vesting period
- Milestone Bonuses - Celebrate life's milestones with a $1,000 award
- Work from Home Opportunities
- Employee Referral Program - Earn up to $5,000 per referral
- Tuition Reimbursement - Receive $1,500 annually for furthering your education
- Career Pathing - a plan that provides clarity for your growth and development
A career at Red Rocks CU is an opportunity for immediate impact and embarking on a path to enriching livesTM, including your own and those in our community. Our culture is fueled by our Core Values; Relentless Care for Others, Doing the Right Thing and Doing It Well, and Engaged Collaboration. We're committed to helping you uncover your purpose and empowering you to turn dreams into realities for our members, Red Rockers, and the community. At Red Rocks CU, we extend beyond traditional banking to assist our members in seizing opportunities and building a brighter financial future that spans a lifetime.
Essential Functions:
- Work as a financial guide for our members by responding to their concerns, solving their problems, providing expert advice, and partnering with them for their financial future.
- Spend time answering the phone primarily, assisting members with their questions and needs. However, it is a launchpad to the next role that includes more advanced consulting. We love it when you develop solid, personalized relationships!
- Excite our members with excellent service and learning how to advise members to live their best financial lives. This role requires learning the basics of financial wellness and credit, and it assists members with opening the right deposit products for them and referring for loan products.
- Comply with all policies and procedures, including without limitation, acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of the member
- Deliver outstanding Member Experience by providing courteous and articulate service in both written and verbal forms via telephone and digital channels.
- Demonstrate strong analytical and problem-solving skills with minimal supervision.
- Process financial requests including: online banking assistance, stop payments, wire transfers, and other monetary transactions.
- Engage in and identify educational and cross-selling opportunities to help our members in "Whatever Step of Their Journey They are On".
Desired Performance Competencies
- Continuous Improvement
- Emotional Intelligence Essentials
- Managing Work Standards
- Member/Customer Orientation
- Technical/Professional Knowledge and Skills
- Positive Approach
Experience:
- This is an entry level position. If you have experience is in financial services - even better, but it's not required.
- This role occasionally requires being present in the branch location.
- This position allows you to work from part-time (2-3 days/week) after initial training is complete.
Job Summary
Full Time
Banking
$49k-61k (estimate)
03/22/2024
06/24/2024
redrocks.org
LITTLETON, CO
50 - 100
1979
Private
CYNDI CHARBONNEAU
$10M - $50M
Banking
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The job skills required for Member Advocate I include Problem Solving, Financial Services, Cross-Selling, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Advocate I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Advocate I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Advocate I positions, which can be used as a reference in future career path planning. As a Member Advocate I, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Advocate I. You can explore the career advancement for a Member Advocate I below and select your interested title to get hiring information.
If you are interested in becoming a Member Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Advocate job description and responsibilities
An advocate may be a shareholder/owner of business juridical persons and a member of voluntary associations and political parties.
03/21/2022: Altus, OK
Processes incoming calls, faxes and voicemails from claimants, providers, clients, attorneys, etc., resolving their claims related questions and issues in accordance with designed guidelines and policies.
02/24/2022: Albuquerque, NM
Completes outbound calls to claimants, providers, clients and attorneys regarding medical reports, bill requests, return to work, medical authorization forms, etc.
05/08/2022: New Bedford, MA
Communicates claims status and current claim activity; responds to inquiries about jurisdiction- and claim-specific issues.
03/28/2022: Hartford, CT
Inputs newly reported claims and updates to claims into system(s), ensures claim files are properly documented and coding is correct.
04/07/2022: Sioux City, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Advocate jobs
High school diploma or GED required.
03/08/2022: Scranton, PA
Associate’s degree from an accredited college or university preferred.
05/02/2022: Troy, NY
Professional certification as applicable to line of business preferred.
03/08/2022: Fayetteville, AR
Must be flexible and adaptable in response to changing patient and provider needs
03/24/2022: Wichita, KS
Sales and retail-based employers look for advocates with sales skills to advise customers on available products or services, using selling techniques to promote specific offers.
03/08/2022: Honolulu, HI
Step 3: View the best colleges and universities for Member Advocate.
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