Summary of Position

This position is an audio/visual equipment and services technician that works directly with faculty, staff, and vendors to determine classroom or departmental technology needs. The technician manages the solution to any needs including the design and installation of equipment and management of the solution. In addition, the position provides oversight for the AV work area and provides security camera, digital signage, and general personal computer hardware support.

Essential Responsibilities

Troubleshoot, Maintain, and repair: All classroom and campus venue audio, video and display technology issues to minimize classroom downtime, increase reliability and ease of use of all audio video technologies at all RRCC locations.
Event and Classroom Tech Support: Setup and operate common and specialized audio video technologies to support Classroom, Internal and External college classrooms, meetings and events. To include specialized knowledge of videoconferencing (Zoom, WebEx, etc.), public address sound systems, Audio mixers, cameras and video recording equipment. Some events are evening or weekend events. Duties include working with hardware and software issues along with providing routine maintenance and quality control, all done in accordance to CCCS policies and procedures, and RRCC Information Technology Services rules and regulations.
Ticket System Documentation: Enter work order information in the work ticket system, provide computer description and propitiation of the issue in the ticket. Notify the ITAV staff member of the ticket and follow up if necessary with the requestor.
Projects: Complete projects such as classroom technology refreshes, assist in determining equipment requirements and confirm all resources are on-site and available to complete refreshes.

Qualifications

Required Qualifications: One (1) year of work experience in Audio, Video and Multimedia Production.2-year/4-year degrees may substitute for work experience. Degrees must be in Audio/Visual Technology or a related field of study.
Preferred Qualifications:Associate degree or equivalent.
Required Knowledge, Skills, & Abilities:Demonstrates AV skills and knowledge, customer service, critical thinking, problem solving, and ability to work unsupervised and strong leadership skills. Membership in or experience working in diverse communities and supporting the success of individuals from racial, ethnic, and gender backgrounds that are underrepresented.

• Constantly uses a computer and routinely uses standard office equipment including phones, copiers, etc.
• Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Occasionally moves, positions, and transports classroom and office equipment and supplies weighing up to 10 lbs. Additionally, the position mandates the ability to perform two-person lifts of TVs weighing up to 73 pounds and to push a rolling cart with a maximum weight of 500 pounds.

About Red Rocks Community College

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication.
We encourage applications from individuals whose background and interests align with our commitment to inclusiveness and welcome you to visit the RRCC Inclusion & Diversity webpage for additional information.
With an unrivaled reputation grounded in our Values, we stand out as a cutting-edge model in higher education. We are one of the first community colleges in the country to offer both Bachelor’s and Master’s degree programs. Our continued pursuit of excellence is instilled in our employees and has inspired a dynamic and passionate culture.
Department Information/summary:
The RRCC AV Department is part of the RRCC IT Department and is responsible for the selection, acquisition, installation, maintenance, training, operation and disposal of RRCC’s audio visual equipment. This includes microphones, speakers, cameras, displays, recorders, instructional technology equipment and the systems that connect and control them in permanent installations and temporary setups in all RRCC facilities and equipment checked out to faculty and staff for off campus use.
Work Environment and Typical Work Schedule (Dates and Times):
Work is generally performed in a standard office environment. May require hours outside of regular office hours, and occasional weekend hours. A typical work schedule will fall between business hours. Monday – Friday: 8:00 AM – 6:00 PM.
For questions regarding this position please contact,Michael.Badalamenti@rrcc.edu, at 303.914.6756, or at Michael.Badalamenti@rrcc.edu@rrcc.edu.
For general questions regarding Variable hour, Instructor, or Student Employment contact Danni Raasch, Senior Human Resource Generalist 303.914.6293, or by email at Danni.Raasch@rrcc.edu.
Notice to all Applicants:

• Incomplete applications will not be considered. Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position.
• Final candidate will be subject to successful completion of a background check, and, if applicable, may include a motor vehicle record review, fingerprints, psychological examination, polygraph, physical, and/or drug screen, depending on the nature of the position. More information on our background check procedure can be found in System Procedure (SP) 3-10a.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this within your application materials.
• Final candidate is required to submit official transcripts within thirty (30) days of hire.
• Direct deposit of payroll is a condition of employment.
• Red Rocks Community College participates in E-Verify.
• Red Rocks Community College is a tobacco and smoke-free campus.
• All Red Rocks Community College employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Final candidate must be willing to make Colorado their primary workplace and will need to be a Colorado resident on their first day of employment.

This position is not eligible for benefits.