Sales Associate

We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!

It’s an exciting time to be part of our growing retail company, with US headquarters in Philadelphia, PA. Snipes is one of the largest sneaker and streetwear retailers in Europe, and we are so excited to have been expanding in the US for the last couple of years! From our 300 stores to the biggest festivals on the European continent, we represent sneakers and streetwear fashion, music, and sport to the fullest. Having already launched branded product partnerships with popular figures like Wiz Khalifa, Snoop Dogg, Rick Ross, DJ Khaled, Meek Mill and many more, Snipes has given consumers inspiration and a voice on its best-in-class social media outlets. Now with close to 100 stores in the US, and further expansion plans, we have an even larger platform to focus on shaping and driving the streetwear culture.

Overview: 

Maintain the brand and overall appearance of the store. Responsible for providing excellent customer service including stock and replenishment

Responsibilities

• Achieve or exceed established goals. These include: sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and any other brand specifics KPI’s
• Actively participate in all contests, promotions and sales incentive programs. Maintain an awareness of all sales promotions
• Have a complete working knowledge and use of selling skills and customer service standards as set forth in Company training programs 
• Develop and maintain relationships with customers through a friendly attitude and excellent customer service. Answer the telephone in a friendly and professional manner
• Meet Company standards for appearance, performance, knowledge and personal grooming
• Assist store management as needed to maintain the store. Keep sales floor and stock area clean and organized
• Follow visual merchandising standards, including keeping fixtures straightened and filled, colorizing displays, and others as directed by the Store Manager/Assistant Manager
• Assist Store Manager/Assistant Manager to take markdowns in a correct and timely manner. Complete work within deadlines and ask for additional assignments. Perform with minimum of supervision
• Follow all security policies and procedures, including zone defense. Recognize and react to potential loss prevention issues
• Watch for potential shortages through prompt servicing of customers, notifying management of: external theft (shoplifting) and internal theft

Key Partners

• Store Management
• Human Resources
• District Manager

Qualifications

• 18 years of age (applicable divisions)
• Accuracy in all assigned paperwork and/or register functions
• Reliability in reporting to work regularly and on time
• Able to work various shifts, hours, days and holidays to meet store staffing needs
• Must present professional appearance and personal grooming

Skills

• Great communication skills
• Goal oriented
• Customer Service skills
• Fast learner