Position Summary

• The Training Support Technician is responsible for clerical and administrative duties related to the delivery of training and organizational development programs.
• Essential Functions of the Position
• Schedules training events, coordinates with instructors, obtains and distributes required instructional materials, and communicates schedules and details.
• Processes enrollments and answers routine inquiries regarding courses, schedules, and locations.
• Uses an information system or database to enter data and produce reports on training statistics, inventory levels or assessments of the programs and instructors.
• Coordinates additional services including technical equipment, maintenance or repairs.
• Troubleshoots basic audio/visual issues.
• Files records.
• Schedules and supports meetings and events.
• Enters data into computer systems.
• Performs other relevant duties as assigned.

Supervisory Responsibilities

No direct supervisory responsibilities.

Physical Demands

• Required to walk, stand, sit and move about the property for long periods of time.
• Ability to lift and/or move up to 50 pounds.

Work Environment

• Indoor/Outdoor; exposure to external environmental conditions possible.
• Noise level can range from minimal to intense.
• Permanent office is in Jacksonville but regular drives to St. Augustine, FL may be required.

Minimum Qualifications

• Must have excellent written and verbal communication skills.
• Must be proficient in using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Must be proficient with video conferencing equipment and software.
• Must have basic knowledge of audio/visual routing, setup, and operation.
• Must have excellent organizational and recordkeeping skills.
• Must be able to speak, write, read, and understand English.
• Must be adaptable, flexible, and able to adjust to new or changing instructions.
• Must be able to multi-task and complete assignments accurately and ontime.
• One (1) year of general work experience.
• High school diploma or equivalent required.
• Possess a Valid Drivers’ License without special restrictions.

Security Requirements

• Must be a US Citizen.
• Secret Security Clearance required.

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Application Question(s):

• Must be a US Citizen.

Education:

• Bachelor's (Required)

Experience:

• Front-end development: 1 year (Required)

Security clearance:

• Secret (Required)

Work Location: In person