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ScaleMatrix, the industry leader in world-class colocation and cloud services, is expanding its Support Operation Center. We are looking for motivated individuals interested in beginning their career in the field of IT. Because of our always expanding portfolio of new services, we currently have several entry-level Tier-1 Support Technician positions available for the right candidate.
The Tier-1 Support Technician plays an integral role in the ScaleMatrix Support Operations Center (SOC). This is an entry-level position allowing those individuals looking for a career in IT to gain the necessary experience by working at a premier 7/24 Jacksonville data center. Although beneficial, prior IT or data center experience is not a prerequisite.
Tier-1 technicians are the clients' primary resource for information and support of their services. Clients depend on the SOC to provide timely and sound solutions to any situation that might arise during their residency within the ScaleMatrix data center. Tier-1 technicians must have excellent client service skills and be able to deliver a seamless and positive experience for clients seeking industry leading colocation and cloud services.
Full Time
IT Outsourcing & Consulting
$72k-89k (estimate)
02/26/2024
05/23/2024
scalematrix.com
ALLEN, TX
50 - 100
2011
Private
<$5M
IT Outsourcing & Consulting
ScaleMatrixprovides information technology solutions for finance, biomedical and government sectors.