Red River Commodities processes sunflowers and select other specialty crop agricultural products to create food ingredients. We contract directly with local growers to provide the freshest possible grains at the best possible prices and our processing facilities are in the heart of sunflower seed and grain-growing regions. Our team shares core values focused on family, pride, passion, and integrity. We work hard, play harder, embrace authenticity, and always support one another to achieve our goals.

Introduction:

We are seeking a dedicated and detail-oriented Sales Support Specialist to join our dynamic team. In this essential role, you will be the backbone of our sales operations, providing comprehensive administrative support to our sales staff and customers. Your contributions will directly enhance our sales processes, customer satisfaction, and overall business growth. If you are passionate about driving sales success through seamless support and enjoy working in a fast-paced environment, we invite you to apply.

Job Responsibilities:

• Order processing: Accurately enter, confirm, and manage all sales orders and purchase orders via ERP system, with lot numbers and bin codes for tracking; Daily coordination with customers, production, warehouse, vendors, and logistics regarding timely fulfillment of orders; daily inventory monitoring. EDI orders and advanced shipment notice submissions as well as shipment tracking, routing orders, and managing late ship reporting.
• Order Management: Daily coordination with sales and warehouse employees to accurately update order changes
• Order Routings: Communication with logistics teams to coordinate shipping product from our vendors

• Accounts Receivable Statement tracking and communication for Sales Team
• Reconciliation/disputes of credits and deductions
• Support Grain Procurement with shipping and sales forecasting
• Inventory Tracking of outsourced items, customer drop-ships
• Learning and understanding ERP system for daily tasks
• Assist with new item set up and maintain Master Item Spec Sheet
• Work with customer specific systems for data entry and sales reporting
• Coordinate Trade Shows with Sales Team
• Assist Sales Team with customer presentation and meeting preparation
• Purchase marketing materials, brochures, signs, etc.
• Customer samples and UPS shipments
• Provide weekly sales reports
• Competitive shop tracking
• Other duties as assigned

Job Requirements and Skills:

• 3-5 years of customer service or sales support experience
• Ability to work independently on daily tasks and works well with team members in a fast-paced environment
• Highly organized, attention to detail, creative and reliable
• Tech savvy and quick learner
• Microsoft Office and Dynamics 365 experience preferred

Benefits:

• Competitive pay
• On-demand pay available through Tapcheck
• Paid time off
• Paid Holidays
• Medical, dental & vision insurance
• Life insurance
• Short & long term disability insurance
• 401k & company match
• Profit Sharing
• Ongoing job skills and learning opportunities.
• Employee Assistance Program

Red River Commodities and its subsidiaries are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This applies to all employment practices within our organization. Red River Commodities makes hiring decisions based solely on qualifications, merit, and business needs at the time.