Red Nucleus is hiring a Senior Project Manager to join our global team! This role can be full-time remote, but candidates commutable to our Yardley, PA office are preferred. 

Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 800 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.

At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community, and fun. We love to celebrate our people and we are proud to have been Internationally recognized as a “Great Place to Work".

How You Will Contribute

In this position, you will be working with our Learning & Development team.For more information about our team, please visit L&D I Red Nucleus.

As a Senior Project Manager (SPM), you collaborate with a group of individuals with diverse skills to accomplish a common goal: to create materials and programs that meet—or even exceed—Red Nucleus standards and client expectations. Not only do you strive to meet these expectations, but you manage the day-to-day workflow of your project teams as they develop and deliver materials on time and within budget.

You work closely with your Client Service Director (CSD), who has direct management responsibility for the larger team, to coordinate the workload and priorities for roles such as Associate Project Managers (APM), Medical Writers (MW), Instructional Designers (ID), Artists, Developers, Medical Editors (ME) and Editorial Associates (EA). You also work closely with Account Managers (AM) on business development efforts for the accounts you service and have regular contact with clients by phone and email and at virtual and/or live meetings.

Responsibilities:

Your responsibilities as a SPM are divided into 6 core areas: Business Development, Timeline Development and Management, Client Interaction, Team Management, Tactical Development, and Financial Management. You have the ability to successfully manage projects of larger scope, greater complexity, risk, and/or higher visibility. Not only will these projects help you grow your skills in tactical development and financial management, they will also allow you to deepen and broaden your skills related to business development, client interaction, and support for team members.

Business Development

• Identify and forecast new business opportunities with existing clients
• Partner with RN Account Managers and team members to develop proposals & pitches end-to-end (solutions, budgets, timeline development, resource allocation, etc.); present project management related content at pitches

Timeline Development and Management

• Research and discuss approaches for project execution (complex custom projects, new project types, etc.) and translate into PM tasks and timing

Client Interaction

• Participate in client ideation or strategy sessions (eg, curriculum planning)
• Provide strategic support for clients, such as guiding those who have limited training experience and who value or could benefit from your expertise and experience
• Cultivate client relationship beyond immediate project (ie, build rapport, maintain relationship between projects)

Team Management

• Serve as a positive, driven, critical-thinking leader who motivates team members to achieve excellence
• Mentor Project Managers and other team members as appropriate
• Suggest new team processes if necessary to support efficiency and quality; discuss with CSD
• Participate in the evaluation and interviewing of job candidates when requested
• Assist CSD with resource allocation strategy

Tactical Development

• A willingness and ability to price, manage, and profitably deliver large scale (~$275,000 ) 
• Any type of our core offering including launch workshops, videos, VPs, etc.
• Complex custom technical solutions
• Needs analysis/consulting engagements where they’re strongly driving/facilitating the strategy/process
• High-visibility, high-risk projects
• Internal projects, such as development of a new game or offering

Financial Management

• Achieve and consistently demonstrate project-level financial excellence (eg, delivering projects on or under budget, timely and accurate revenue recognition reporting/forecasting, correct and timely client invoicing requests, timely processing of vendor invoices)
• Guide team members in understanding and appreciating Red Nucleus financial management expectations on both individual projects and client accounts (eg, accurate tracking/logging, and weekly submission of timesheets by all team members)
• Understand the terms and details (eg, pre-negotiated rate cards, volume discounts, preferred vendor discounts, travel and expense policies) of master service agreements (MSAs) for client accounts you manage projects for.

About You

• Bachelor’s degree (BA/BS) or equivalent experience managing and designing blended learning solutions
• At least 5 years of project management experience within a digital agency or professional services organization
• Experience in or serving clients in a highly regulated environment, specifically pharmaceutical, medical device, or biotech; experience within oncology and hematology is preferred
• Demonstrated ability to manage sales training projects within budget and scope, as well as to assess and manage client expectations
• Proficiency with Microsoft Office (eg, Word, Excel, PowerPoint, Outlook), Project Planning Software (eg, Microsoft Project), Adobe Acrobat, Virtual Meeting Software (eg, GoTo Meeting, Skype for Business, WebEx), File Sharing Software (eg, OneDrive, Box), Client submission systems (eg, Veeva Vault)

• Experience with the financial aspects of project management (eg, budget planning, revenue recognition, invoicing)
• Deep understanding of the skills required to create blended learning products including creative/instructional content development, graphic design, programming, media creation, content editing, and quality assurance
• Exceptional teamwork, interpersonal, communication, attention to detail, and organizational skills
• The ability to manage a project team comprised of diverse personalities and skillsets
• The ability to independently, proactively, and effectively prioritize and manage multiple tasks
• The ability to consistently project an upbeat professional attitude and image
• A high level of motivation, adaptability, curiosity, and the capability to deal with pressure positively
• Willingness and ability to occasionally work evenings or weekends to meet project deadlines
• Willingness and ability to travel periodically to client meetings/events and sales pitches

What You Will Enjoy at Red Nucleus

• Competitive pay, incentives, retirement, and income security programs
• Comprehensive benefits and wellness programs focused on healthy lifestyles
• Generous paid time off, employee assistance programs, and flexible work arrangements
• Performance-driven environment, including professional development and transfer opportunities
• People-first culture fostering self-expression, diversity, and a growth mindset
• Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones, and anything else that is meaningful to our employees
• Support of the community organizations you are passionate about
• Ongoing programs and events designed to bring our global team together

Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at Red Nucleus, please visit Careers I Red Nucleus.

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