Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

The Project Manager - Panel and Field is responsible for market research project fielding activities which includes recruiting. This position coordinates with other members of the research operations team including project leaders and analysts to ensure that all project activities are managed according to specifications. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: 

• Participating in project kick-off, sampling, and programming strategy meetings 
• Offering sampling, screening, and targeting strategies 
• Evaluating current processes and procedures and determining areas to create efficiencies. 
• Contributing to the development of field and panel tools and technologies 
• Providing timely status reports and fielding updates to other members of project team 
• Managing external vendors on a per-project basis 
• Meeting established project deadlines 
• Managing research activities for multiple projects simultaneously 
• Sending/managing respondent email invitations and reminders 
• Monitoring quotas and proactively taking action to complete projects on-time 
• Developing and executing recruitment plans effectively 
• Carrying out recruiting phone calls 
• Scheduling research interviews with respondents 
• Recording recruiting activity in project databases 
• Assisting with panel development and maintaining relationships with panel members 
• Conducting online research to build/verify panel
• Proactively troubleshooting and resolving recruiting issues 
• All other duties as assigned. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

EXPECTIONS OF THE JOB: 

• Quality focused with attention to detail and accuracy
• Strong problem-solving skills
• Strong project and time management skills 
• Excellent written, verbal and telephone skills 
• Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
• Must be a team player and able to effectively interact with staff at all levels of the company. 
• Reacts to change productively and demonstrates a solution driven approach. 
• Ability to manage data in and create reports in Excel and online applications. 
• Proficiency in Microsoft Word, Excel, Outlook 
• Travel (10%) 
• Hours (Full-time M-F, 40 hours) 

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. 

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: 

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• BA/BS Degree 

• Market research industry experience 

• Adept at using MS Office tools: Word, Excel, Outlook 

PREFERRED QUALIFICATIONS: 

• BA/BS Degree in relevant field of study 

• Experience in the pharmaceutical, medical/health industry-related industries 

• One plus years of experience in project management with a market research supplier 

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT: 

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. 

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $52,000 to $62,500 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.

All your information will be kept confidential according to EEO guidelines.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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