60 desktop support technician Jobs in atlanta, ga
nLeague is Hiring a Desktop Support technician Near Atlanta, GA
Job Description
Job Id: 62628
Position: Desktop Support Tech
Department: ATL - AIM Aviation Services
Location: 6000 North Terminal Parkway Atlanta, Georgia 30320
Duration: 6 Months
Shift: Mon to Fri (8:15 AM to 5:00 PM)
JOB DESCRIPTION: -
- Department of Aviation is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment.
- This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware.
- The Technician is responsible for proactively monitoring these workstations and is responsible for firmware updates, operating system updates, anti-virus software updates, security patches, and repair of any hardware failures.
- The technician will also provide helpdesk support including answering helpdesk phones and resolving end-user computer issues using remote diagnostic and troubleshooting tools.
- Duties will require after-hours support. The Technician will report to the Technical Services Manager and must coordinate activities with other business units within the division to meet the department's overall objectives.
Experience required:
- 2 years' experience doing desktop support.
- Experience with Windows and Mac operating systems.
- Experience with cloud technologies.
- Experience doing PC Builds and deployments.
- Experience working with a ServiceNow ticketing system.
- Previous experience troubleshooting issues with applications.
- Ability to troubleshoot and resolve issues within O365 and other apps.
- Solid understanding of Azure AD.
- Excellent communication skills.
- Ability to troubleshoot VPN issues.
- Basic Networking experience.
- Provides management of domain accounts and group permissions.
- Responsible for supporting remote sites around the Airport.
Essential Education/Certification(s):
- Associate in Applied Science (AS) with certifications such as A Certification, CompTIA Network , CCNA, or a minimum of 2 years of hands-on equivalent experience in computer repair or any combination of education and experience that would provide the desired skills, knowledge, and ability to perform the job functions.
Job Summary
Full Time
$49k-62k (estimate)
05/03/2024
05/16/2024
nleague.com
Alpharetta, GA
100 - 200
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The following is the career advancement route for Desktop Support technician positions, which can be used as a reference in future career path planning. As a Desktop Support technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support technician. You can explore the career advancement for a Desktop Support technician below and select your interested title to get hiring information.
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Quotes from people on Desktop Support Technician job description and responsibilities
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Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
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Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
