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Recreate Behavioral Health Network -
We are currently seeking an Experienced Admissions Coordinator with exceptional customer service and interpersonal skills to join our dynamic team.
This position offers a unique opportunity to make a positive impact in the lives of those struggling with addiction.
Responsibilities :
Handle incoming calls from individuals seeking information about our treatment programs and services.
Conduct initial assessments to determine eligibility for admission based on established criteria.
Provide accurate and detailed information about our programs, services, and admissions process.
Build rapport and establish trust with potential patients through empathetic communication.
Discuss health insurance benefits and financial requirements to come into our program.
Providing reassurance and intervention to an individual / family in crisis.
Utilize exceptional sales and interpersonal skills to guide potential patients through the admissions process and encourage them to choose our facility.
Collaborate with clinical staff and other departments to ensure a smooth transition for admitted patients.
Coordinate admissions from existing referral sources.
Coordinate travel for qualified patients.
Maintain electronic records and documentation of all calls and interactions in Salesforce CRM.
Requirements :
Previous experience in a call center, sales, or customer service role in a behavioral health or substance use disorder treatment setting is preferred.
Excellent communication skills, both verbal and written.
Empathetic and compassionate demeanor with a genuine desire to help others.
Strong interpersonal skills and the ability to build rapport quickly.
Exceptional closing skills and the ability to overcome objections.
Live time problem solving skills
Behavioral health admissions
Proficient in using computer systems, electronic medical records, and standard office software.
Knowledge of substance use disorder treatment and recovery processes is required.
Benefits : Dental insurance
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Supplemental pay types :
Bonus pay
Education :
High school or equivalent (Preferred)
Experience :
Admissions / Call Center : 2 years (Preferred)
Last updated : 2024-05-11
Full Time
$44k-65k (estimate)
05/13/2024
06/06/2024
recreatebehavioralhealth.com
Boca Raton, FL
The job skills required for Admission coordinator include Customer Service, Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Admission coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Admission coordinator. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming an Admission Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Admission Coordinator for your reference.
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Quotes from people on Admission Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Admission Coordinator jobs
Maintaining relevant records and documentation as required by the job.
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Step 3: View the best colleges and universities for Admission Coordinator.