Reporting to the Lead Case Manager, the Bilingual Case Manager (BCM) will provide varying levels of case management, crisis intervention and support services to participants in Reach for Home’s Programs. The BCM is responsible for completing client intake/assessment to identify needs and strengths of participants for services as well as providing information and referral of housing navigation services and other resources.

ESSENTIAL DUTIES

• Guide participants through development and implementation of Independent Action Plans and budgets to meet the participants’ short and long-term needs and goals following Housing First principles. Monitor adherence to plans.
• Provides crisis management for clients; makes linkages for interventions as appropriate
• Facilitates life skills groups in conjunction with the Lead Case Manager and Director of Programs Determine appropriate financial assistance and credit counseling
• Provide thorough, timely, and complete documentation of all required activities and engagements, including case notes, Reasonable Accommodation requests, HUD Entry/Exit/Annual Assessments, etc. on HMIS. Ensure that participant files are maintained and up to date according to grant and program contracts.
• Act as an advocate for participants to ensure access to appropriate community resources to increase independence, i.e. connections to employment or income opportunities as well as other resources that will elevate their situation.
• Build ongoing trust with participants.
• Ability to work effectively with individuals from diverse backgrounds and cultures, and awareness of and sensitivity to the cultures represented in Sonoma County
• Assist and support participants with housing searches and identify housing barriers.
• Facilitate and maintain community relationships to create referral pathways for program participants. Participate in agency program meetings as appropriate.
• Deliver services following Trauma Informed Care principles and Best Practices outlined by the agency. Ensure that RFH housing sites have proper maintenance and report all issues to property manager or supervisor immediately.
• Participate in agency safety initiatives and proactively report safety issues to management immediately.
• Other duties as assigned.

Job Type: Full-time

Pay: $54,080.00 - $58,240.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person