Job Title VP - Client Onboarding Operations Manager Job Description Responsible for leading managers that manage a team of highly skilled, highly motived staff of Client Onboarding Analysts while managing the day-to-day quality and execution of client onboarding, periodic and other reviews, as well as other AML-KYC activities that are completed in the operations. This role will be responsible for both Rural and Wholesale business COB/AML-KYC execution activities that are completed in the North American Operations team. Responsible for the overall supervision of the assigned department team(s) including performance reviews, salary recommendations, and compliance oversight. You and Your Job As a Client Onboarding Operations Manager, you will be successful in leading the Client Due Diligence department to complete reviews timely with compliance to Rabobank's Client Due Diligence Standards. Your teams will be responsible for all of the various steps within the Client Due Diligence process. You will be lead 4 to 6 managers of teams executing this function. The client portfolio will include both Rural and Wholesale operations. Job Responsibilities Assures completed activities are in compliance with regional and global standards. Creating consistent high-quality performance through FLM, SLM and Feedback Loop results will be a key factor in the roles performance. Leveraging strategic opportunities for improvement through process, systemic and automated options will be critical for the ongoing and continuous development of the function. The leader will establish an appropriate cadence with business, compliance and monitoring teams to ensure effective and efficient flow of information on volumes, transactions and quality for the rural and wholesale teams. Responsible for strategic direction and production execution of CDD onboarding as well as other required and aligned functional activities for COB and AML-KYC execution. This leader will be the key point of contact for the operations team in key global strategic and tactical discussions. Manager Responsibilities As a Rabo NA leader you will have continuous opportunities to further your professional growth and development through traditional learning paths and programs, connection-points with senior leaders, peer-to-peer interactions, stretch opportunities, an alumni program and more. You will have the opportunity to interact with and learn from leaders all over the world. Your Promise to Us: To be considered for the Client Onboarding Operations Manager role, you must have: Minimum 7 - 10 years of experience in Compliance Testing, Audit and / or KYC Experience as a manager of managers Experience managing 50 indirect reports. Our Commitment to you – cultivating your way beyond pay: Rabobank embraces diversity and welcomes employees and applicants of all backgrounds. Our goal is to always create an environment that is inclusive, drawing upon the strengths of the diversity of our workforce to exceed the expectation so four clients and customers. We view your well-being as much more than a paycheck. We continually evaluate and evolve our benefit offerings to be comprehensive, competitive and to give you the options and the flexibility you need. We focus our employee benefits on three main components: Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs. Financial Well-Being provides for your Retirement Savings Security. We love seeing your retirement plan balance grow just as much as you do! That’s why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions. Emotional Well-Being ensures your Work Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.) Our Organization: Rabobank North America is a valued financial partner to food and agricultural companies, farmers and ranchers, renewable energy developers and investors, Dutch companies doing business in the U.S., and select institutions. We support the entire value chain from farm to fork, and connect our clients and team members to the global reach of one of the world’s leading food and agriculture banks. With our food and agricultural expertise and global network, we work with our clients to support and ensure the transition to a sustainable food, fiber and energy supply to meet the needs of our growing planet. We are Growing a Better World Together. Salary Expectations: Target Hiring Range: $130,000.00 - $170,000.00 This position is subject to the terms of [RAF/Rabobank/RDS]’s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full-time regular positions include all other benefits provided to [RAF/Rabobank/RDS] employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility. Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above. At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team? #LI-Hybrid Rabobank is a bank that is run for clients. Established in the Netherlands, we have grown to become an international financial services provider, active in the area of banking, capital management, leasing, insurance and real estate. We are a cooperative bank with agricultural roots. We know the agricultural sector like no other. Moreover, it is our ambition to be the global leading food and agri bank.