What is the opportunity?

The Director, Operational Risk Strategy and Regulatory Readiness will lead the Operational Risk integration strategy and portfolio of work supporting the enhancement of the Combined US Operations (CUSO) Operational Risk governance structure. Manage and coordinate US planning and execution of regulatory exams, coordinate regulatory remediation or preparedness projects and internal audits in which CUSO Operational Risk Management is engaged. This will include fostering internal collaboration across CUSO and regional leads and their teams, assessing the impact of existing and proposed regulations across multiple entities and interfacing with internal stakeholders, internal audit and external regulators across the US.

What will you do?

Operational Risk Strategy

• Drive an integrated operational risk strategic roadmap for CUSO, partnering with internal stakeholders as well regional leads across CUSO.
• Manage the overall Portfolio of operational risk activities providing transparency, communication and a periodic updates on execution, committees, and preparedness programs.
• Partner closely across lines of business and 2LOD partners to drive efficiency and connectedness of ongoing projects, as assigned with the lens of operational risk.
• Conduct periodic external research including external auditor, government agency or regulator websites, blogs, articles, third-party services, regulatory compliance organizations/councils, etc. to understand regulatory requirements related to operational risk.
• Develop and maintain regulatory requirements in an inventory that can be used as a reference for development/maintenance of RBCs Operational Risk related frameworks, policies and standards.
• Coordinate with Legal and Compliance partners to enhance the completeness and consistency of CUSO's operational risk interpretation of external information.
• Plan and execute periodic reviews of operational risk guidance to evaluate the completeness of incorporation of regulatory requirements in existing governance documents, policies and standards; provide gaps and inconsistencies as input to the policy development, maintenance process and execution of activities across CUSO.
• Manage portfolio of reporting and presentation materials to articulate the Operational Risk profile and the impact of emerging risks and new regulations to senior management and governance forums. Ensure oversight and tracking is in place for CUSO Operational Resilience work. Create periodic status reporting and other presentation materials on progress against Operational Resilience milestones for senior management and governance forums.
• Develop and maintain a comparative analysis of Operational Risk activities across CUSO to ensure consistency in execution and reporting.
• Provide a complete and accurate snapshot to all applicable CROs across CUSO of the state of Operational Risk by preparing and distributing periodic reporting and dashboards.

Operational Risk Exam Readiness and Remediation

• Evaluate regulatory exam requests, information requests, and regulatory findings to determine the operational risk management and governance related impact.
• Develop a plan and approach to addressing regulatory exam requests, information requests, and regulatory findings coordinating with senior operational risk leadership.
• Identify and coordinate resources across CUSO as required for the regulatory initiatives.
• Develop proactive measures to ensure CUSO is meeting regulatory expectations and tracking to emerging risks.
• Provide guidance as needed to business/functional partners on responding to regulators, including reviewing plans and timelines and providing recommendations if applicable.
• Attend key discussions with regulators to contribute overarching information about strategy and tie business/function partner/CUSO activities in with overarching governance activities.
• Manage the coordination across CUSO of those engaged in the regulatory initiative including ensuring timely achievement of planned milestones and deliverables.
• Support the creation of periodic status reporting and other presentation materials on progress against regulatory initiatives milestones for senior management and governance forums in conjunction with the Governance, Risk and Controls (GRC) office.
• Regulatory Issue Management: execute and/or work directly with enterprise stakeholders inclusive of the Governance, Risk and Controls team (GRC) to ensure timely execution of MRA deliverables across CUSO

Internal Audit Readiness

• Hold discussions with audit to understand their operational risk management expectations.
• Evaluate internal audit requests to understand operational risk governance related impacts.
• Develop a plan and approach to addressing internal audit exams and findings / remediation.
• Coordinate across CUSO leads and business partners to ensure timely responses to audit requests.
• Performs quality assurance/2LOD reviews on all materials provided to audit that are not related to regulatory issues.
• Creates periodic status reporting and other presentation materials on progress against internal audit milestones and deliverables.

Integration

• Drive an integrated operational risk strategy and roadmap by partnering closely across CUSO entities.
• Work on projects, as assigned.

What do you need to succeed?

• 10 years of experience in Consulting and/or Financial Services
• Experience with US Fed, OCC or compliance work effort over operational risk or a related area in the financial services or other regulated industry;
• Experience working on operational risk management frameworks, policies and standards;
• Experience engaging in regulatory research and analysis
• Working knowledge of operational risk management practices in the financial services or other regulated industry.
• Required: Bachelor's Degree in Business, Finance or related field
• Preferred: MBA; PMP
• Experience in audit and/or effective challenge and oversight functions;
• Strong oral communication and presentation skills with extensive experience facilitating discussion;
• Strong business writing skills relating to frameworks, policies and standards;
• Strong collaboration and relationship management skills with the ability to manage ambiguity;
• Effective time management and organizational skills, as well as flexibility to adapt to changing priorities.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

Job Skills

Additional Job Details