ABOUT THE JOB:

As the Quality Manager you’ll develop, implement, and coordinate quality assurance programs to ensure that customers’ needs are met or exceeded. Ensures that quality systems are both followed and effective. Provides technical support for the other groups and provides customer support at a variety of levels.

WHAT YOU’LL BE DOING:

• Provide expectations, accountability, and direction to direct reports, and ensure all quality personnel are trained in and consistently execute policies, procedures, and work instructions.
• Design and implement a process control plan to ensure customer satisfaction and to minimize the total cost of quality.
• Lead the policy deployment process within the quality assurance function.
• Own, manage, and provide oversight to the quality management system.
• Manage customer relationships relative to customer needs, concerns, dissatisfactions, audits, inspections, etc.
• Be a productive member of the market and management teams of the business.
• Support an operating culture that promotes involvement, communication, expectations and accountability, and a passion for excellence.
• Lead problem solving teams and kaizen events to improve operating performance.
• Act as AS9100 and NADCAP Management Representative
• Champion health and safety initiatives within the quality functions to ensure employee safety.
• Manage NDT certification program to ensure compliance to ASNT-TC-1A standards.
• Understand, apply, and advocate all Company Environmental and Safety policies, procedures, and standards.
• This is a hands-on position requiring active participation in activities such as equipment calibration and management, internal audits, document preparation and management, training, sample shipments, problem solving, staffing, procurement.
• Understand, apply, and advocate all Company Quality Standards.
• Attend all prerequisite training as required by management.
• Have the authority to stop process to correct quality, safety or environmental problems, and to promptly notify Supervisory personnel when processes are noncompliant

WHAT YOU’LL NEED:

• Bachelor’s degree in engineering, Materials Science or comparable technical degree.
• Metallurgical background strongly preferred. Previous experience with stainless steel or other steel alloys. Understands basic metallurgical concepts, measurements, laboratory tests and can interpret metallurgical test results.
• 5 years of manufacturing experience
• Experience in lean manufacturing and/or six sigma techniques are required.
• Must have a good understanding of problem-solving techniques.
• The requirements listed below are representative of the knowledge, skill, and ability required:
• Process Failure Mode Effects Analysis; Quality Operating System (QOS); Process Control Plans; Capability Studies; Statistical Process Control; Quality Policy; Work Instructions, Procedures, Internal Audits, Team Oriented Problem Solving, AQP (Advance Quality Planning), knowledge of modern quality techniques and systems.
• Working knowledge of AS9100 and NADCAP.
• Maintains knowledge of equipment and manufacturing technology changes.

WHAT WE OFFER YOU:

· Benefits effective 30 days from date of hire.

· Medical, Dental and Vision, HSA, FSA

· 401k Matching, Life Insurance, STD/LTD

· 100% covered tuition reimbursement (including books & reasonable expenses)

· Wellness Program / Lifestyle Rewards / Employee Assistance Program (EAP)

· Paid Time Off & Holidays

· Career Arching: Company allows for a great depth & breadth of knowledge in which you can wear many hats and be exposed to several opportunities.

COMPETENCIES/DESIRED CHARACTERISTICS:

Analytical skills - Identifies significant problems & opportunities. Analyzes problems and people in depth. Sorts the wheat from the chaff, determining root causes.

Resourcefulness / Initiative - Passionately finds ways over, around, or through barriers to success. Achieves results despite lack of resources. Goes beyond the call of duty. Shows bias for action. A result orientated “doer”.

Organization / Planning - Plans, organizes, schedules & budgets in efficient, organized manner. Focuses on key priorities. Independence - Willingness to take an independent stand.

Customer Focus - Monitors client satisfaction (internal or external). Establishes partner relationship with clients. Visible & accessible to clients.

Problem Solving - Most effective in following through on solution, tracking results, reporting changes, challenges, or improvements to appropriate personnel.

Written & verbal communication – Communicates well one on one, in small groups and public speaking. Writes clear, precise, well-organized documents using appropriate vocabulary, grammar & word usage.

SKILLS AND CERTIFICATIONS [note: bold skills and certification are required]
Metallurgical background highly preferred
Previous Quality Manager experience
Working Knowledge of AS9100 & NADCAP

Job Type: Full-time

Salary: $98,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Metallurgical: 3 years (Required)
• AS9100: 3 years (Required)
• NADCAP: 3 years (Required)
• NDT certification: 1 year (Required)

Work Location: In person