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Branch Operations Manager Trainee (Tuscaloosa, AL)
$56k-69k (estimate)
Full Time | Securities 9 Months Ago
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Raymond James Financial is Hiring a Branch Operations Manager Trainee (Tuscaloosa, AL) Near Tuscaloosa, AL

Branch Operations Manager Trainee (Tuscaloosa, AL)-2302473
Description

Job Summary

Learn how to manage overall operational efficiency of the branch office. Through various training mechanisms, gain knowledge of day to day operational functions and how to ensure compliance with firm and regulatory policies and procedures.
Essential Duties and Responsibilities
  • Become trained and skilled to effectively and efficiently function in the Operations Manager role:
  • Performs back-up for all operational functions as required by workloads and absences.
  • Works directly with home office personnel to coordinate branch-home office workflow.
  • Completes self-audit of branch procedures.
  • Assists Branch Manager with confidential matters and compliance visits and replies.
  • Assists Branch Manager with controlling expenses and operating at peak efficiencies.
  • Oversees ordering of supplies, purchase orders and postage usage.
  • May review branch invoices and operating statements.
  • Maintains branch operational manuals.
  • Researches and resolves complex problems relating to client accounts and inquiries.
  • Assists Branch Manager in disseminating information at regular branch meetings.
  • Coordinates rent, facility, office maintenance and cleaning/security issues.
  • Performs other duties and responsibilities as assigned. May perform some Branch Manager duties if Series 9 & 10 licensed.
  • Recruits, selects, orients, trains and supervises branch operations associates.
  • In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch personnel files.
  • Reviews daily work of operations associates; Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.
  • Ensures daily staffing levels and cross-training is adequate.
  • Coordinates registrations, continuing education, licensing, etc. of branch personnel.
  • Performs other duties and responsibilities as assigned.
Qualifications

Knowledge, Skills, and Abilities

Knowledge of
  • Comprehensive understanding of company policies and procedures and industry rules and regulations.
Skill in
  • Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
Ability to
  • Handle stressful situations and lead others in providing a high level of customer service in a calm and professional manner, constantly projecting a Service 1st attitude.
  • Project a professional and pleasant appearance and demeanor to work with clients; utilize tact and diplomacy in dealing with customers in a deadline-driven environment.
  • Employ good analytical skills to be able to research account information and resolve problems.
  • Establish and communicate clear directions and priorities.
  • Utilize good interpersonal and verbal and written communication skills to deal with clients, financial advisors, support staff and home office personnel.
  • Establish and maintain a respected position of leadership to influence, motivate and persuade others to achieve desired outcomes.
  • Effectively organize, manage, track and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
  • Work independently, under minimal supervision.
Educational/Previous Experience Requirements
Education/Previous Experience
  • Bachelors degree from four-year college or university in related field and a minimum of one (1) year experience in the financial services industry, preferably including related operational management and supervisory experience.
  • ~or~
  • Any equivalent combination of experience, education, and/or training as approved by Human Resources.
Licenses/Certifications
  • Series 7, 9 & 10 or ability to obtain within six (6) months.
  • Series 63, if required in your state, or ability to obtain within six (6) months.
Raymond James Guiding Behaviors
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
  • Grow professionally and inspire others to do the same
  • Work with and through others to achieve desired outcomes
  • Make prompt, pragmatic choices and act with the client in mind
  • Take ownership and hold themselves and others accountable for delivering results that matter
  • Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Job Wealth management
Primary Location US-AL-Tuscaloosa-Tuscaloosa
Organization Southern
Schedule Full-time
Shift Day Job
Travel Yes, 20 % of the Time
Eligible for Discretionary Bonus Yes
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Job Summary

JOB TYPE

Full Time

INDUSTRY

Securities

SALARY

$56k-69k (estimate)

POST DATE

07/27/2023

EXPIRATION DATE

04/27/2024

WEBSITE

raymondjames.com

HEADQUARTERS

SAINT PETERSBURG, FL

SIZE

7,500 - 15,000

FOUNDED

1962

TYPE

Public

CEO

PAUL C REILLY

REVENUE

$5B - $10B

INDUSTRY

Securities

Related Companies
About Raymond James Financial

Raymond James is a Florida-based investment bank that provides financial planning, wealth management, and asset management services.

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