• Work closely with stakeholders to understand their requirements and document them in a clear and structured manner.
• Analyze existing business processes to identify inefficiencies and areas for improvement.
• Propose solutions to streamline processes, increase efficiency, and reduce costs.
• Work with data to identify trends, patterns, and insights that can help inform business decisions. Involves gathering and analyzing data from various sources, 
• Create reports and present findings to stakeholders.
• Conduct market research, compare differing options against defined requirements, and assess the feasibility of implementation.
• Document requirements, processes, and solutions in a clear and concise manner.
• Facilitate communication between stakeholders, ensuring all relevant parties are informed and aligned throughout the project lifecycle.
• Take direction and support project managers responsible for their assigned projects.
• Coordinate activity with other Business Analysts, Project Managers, and leadership for adopting and improving current practices.

Required Qualifications:

• Bachelor's degree
• 5 years of IT program/project business process re-engineering
• Experience developing complex reports and dashboards
• Strong experience in the IT and understanding of different technologies involved in change management including: different environments, networking, internet, application servers, and cybersecurity topics
• Proficient with SharePoint, Remedy, Microsoft Teams, and Microsoft Office suite of products
• Expertise with both agile and waterfall environments
• Ability to obtain and maintain Public Trust security clearance
• Agile certifications, such as SAFe Agilist or Certified Scrum Master (CSM) (Preferred)
• Experience developing complex reports and dashboards using MS Power BI or Tableau. (Preferred)
• Experience supporting MS Project Server and/or MS Project Online, including system administration tasks (Preferred)

Professional Skills:

• Excellent verbal, graphical, interpersonal and written communication skills
• Strong analytical, problem-solving and decision-making capabilities
• Team player with the ability to work in a fast-paced environment
• Must possess strong organizational and project management skills
• Demonstrated outstanding level of professionalism in providing client support, including ability to exercise good judgment, discretion, tact, and diplomacy
• Sound business ethics, including the protection of proprietary and confidential information
• Ability to work with all levels of internal staff, as well as outside clients and vendors
• Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude
• Strong stakeholder management, including advising and influencing clients regarding process improvement initiatives, and working positively and sensitively alongside client stakeholders

• 401(k).
• 401(k) matching.
• Dental insurance.
• Disability insurance.
• Flexible spending account.
• Health insurance.
• Life insurance.
• Paid time off.

• Monday to Friday.