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This position is responsible for providing Application Engineering and Electrical Technical Support to Raycap’s engineering and sales departments, company representative firms and to our end-customer base. Significant interaction with customers is necessary to support sales staff in the process of marketing company products, and in the support of new products in the area of and low voltage switchgear, high-capacity Surge Suppression products for AC, DC, telecom, industrial and/or high-speed industrial Ethernet circuits. Interaction with sales staff and customers will occur via phone, video conference and on-site customer meetings.
Primary Job Responsibilities
• First line contact in providing Electrical, Technical and Application Engineering support.
• Part of a team developing and creating customer driven products and solutions from inception to completion.
• Provide Field Engineering support of Raycap products. Conduct site visit and audits as required.
• Support the Marketing Department in the creation of technical marketing materials.
• Create White Papers detailing the use and benefits of Raycap products.
• Analyze opportunities for new company products and where appropriate, initiate proposals for product development efforts to meet identified market needs.
• Conduct training of customers, sales staff and company representative firms in the application of Raycap products.
Qualifications
• BSEE or MSEE degree required
• 2 - 5 years of related experience
• Ability to communicate technical information in a sales-related environment necessary
• Knowledge of North American AC power infrastructure and applicable standards
• Practical, hands-on approach to trouble shooting
• Adaptable to changing company needs
• Experience with power protection in any of the following, telecommunications, energy, defense, solar power, industrial automation and/or control industries is helpful
• Good verbal, presentation, writing and computer application skills
• Experience with manufacturing processes a plus
• This position will require approximately 30% travel
Who are we
Raycap, Inc. creates products that protect and support the world’s most valuable assets. We support advanced solutions for telecommunications, renewable energy, transportation, defense and other applications worldwide.
What we offer
• Excellent benefit package
• Paid Time Off from day one
• 10 company paid annual holidays
• Tuition Reimbursement program
• Generous 401(k) employer contribution
Raycap is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration for employment without regard to age, disability, race, color, national origin, sex, marital status, sexual orientation, religion, creed, veteran or military status, or other protected status. We participate in E-verify for all employment verifications. We maintain a drug-free workplace.
Full Time
Durable Manufacturing
$76k-91k (estimate)
02/05/2024
05/01/2024
raycap.com
POST FALLS, ID
100 - 200
1987
COSTAS APOSTOLIDIS
$50M - $200M
Durable Manufacturing
Raycap is a privately-held technology solutions provider offering products and services that support and protect the worlds critical telecommunications, energy, transportation, and other infrastructure. Founded in 1987, Raycap has since built a worldwide organization with offices and production facilities throughout Europe and in North America. The company combines advanced engineering, superior product design, systems integration, and manufacturing capability with a deep understanding of the needs of the customer to create unique technological solutions for mission-critical applications. It o...ffers engineering services such as custom product design and systems integration for a variety of market applications. Raycaps comprehensive understanding of customer needs and the industries in which they operate is crucial to the company's ability to develop effective solutions that integrate the latest technology with the highest quality of service. Raycap's facilities in Europe and the USA support the product development and manufacture of its premier surge protection products, wireless and wire line connectivity cabinets & custom enclosures, and small cell site concealment solutions that support network infrastructure roll outs. The Raycap team of talented, highly experienced staff works together with customers to find the best-fit solutions. As a result, more than half of the products delivered are custom-built for unique customer applications and to their specifications. From rigorous internal and independent testing to a consultative customer-focused approach, Raycap is determined to deliver the highest quality products with responsiveness, innovation and agility. Raycap worldwide locations include: Post Falls Idaho, USA Charleston South Carolina, USA Kearny, NJ USA Garching (Munich), Germany Athens, Greece Drama, Greece Ljubljana (Komenda), Slovenia Nicosia, Cyprus Saint-Denis (Paris), France Bucharest, Romania Suzhou, China
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