Ensures Maintenance Supervisors effectively schedule Work Orders and conduct Preventative 
Maintenance (PM) and Corrective Maintenance (CM) Inspections, while ensuring availability of 
necessary parts and equipment
• Supports Maintenance Supervisors in addressing Road Calls and ensuring the readiness of the 
revenue vehicle fleet for daily service
• Manages, trains, and supervises departmental staff to ensure efficient maintenance of the fleet 
and infrastructure
• Monitors and updates asset management software to establish preventative maintenance service 
schedules for revenue and non-revenue vehicles
• Coordinates and schedules vendor repair requirements both on and off property, collaborating 
with original equipment manufacturer (OEM) suppliers as needed
• Tracks, maintains and verifies repairs, warranty issues, accident reports, and overall inventory 
levels in the asset management software, including capital spare parts
• Collaborates with the Parts and Procurement Manager to maintain critical fleet maintenance 
inventory
• Supports vendor and contractor relationships for fleet and service delivery needs
• Implements departmental campaign projects, ensuring proper record-keeping for warranties, 
safety recalls, maintenance bulletins, and OEM service requirements
• Generates labor productivity reports to identify trends or shortcomings, working with staff to 
develop solutions
• Gathers data and documentation for monthly/quarterly/annual reports, including mean distance 
between failure (MDBF), safety, risk management, environmental impact, and material 
consumption
• Supports staff training on maintenance procedures and processes related to maintenance tasks
• Establishes effective communication methods and practices for staff across all shifts to facilitate 
departmental efficiency
• Administers employee discipline and corrective actions
• Organizes work schedules, particularly for weekend, holiday, and/or overtime shifts 
• Ensures adherence to the Collective Bargaining Agreement (CBA)
• Proactively seeks ways to enhance customer satisfaction and foster stronger customer 
relationship

• Participates in identifying areas for enhancement and implementing constructive changes 
• Maintains a comprehensive understanding of the company's operations and stays updated on 
evolving policies and procedures
• Performs other duties as assigned by the General Manager