POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes health and fitness through Y programs.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

1. Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives. Establishes new program activities and expands program within the community in accordance with strategic and operating plans. Develops and maintains collaborative relationships with community organizations.

2. Develops and maintains collaborative relationships with community organizations.

3. Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete.

4. Assists in the marketing and distribution of program information.

5. Develops and monitors program budget to meet fiscal objectives.

6. Assists in YMCA fund raising activities and special events.

7. Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in timely manner.

8. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

9. Compiles program statistics. Monitors and evaluates the effectiveness of and participation in programs.

10. Coordinates and schedules equipment maintenance and repairs.

11. Ensures the proper working order and cleanliness of gym program equipment and facility

12. Attends staff meetings

13. Performs other duties as assigned

LEADERSHIP COMPETENCIES (Team Leader):

Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with
a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships
to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

• Bachelor’s degree in field or equivalent is preferred. High school diploma or equivalent with three years in programs experience or related field.

• Certifications: CPR, AED, Basic First Aid certification within 30 days of being hired.

• Ability to learn and implement the YMCA’s software program

• Demonstrated proficiency in Microsoft Office, including Word and Excel

• At least 21 years of age.

• Completes Praesidium within 7 days of hire date.

• Previous experience with diverse populations preferred.

• Understands the YMCA is a public accommodation committed to inclusion and compliance with the Americans with Disabilities Act (ADA).

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Ability to walk, stand, and sit (including on the floor) for long periods of time.

• Exposure to communicable diseases and bodily fluids.

• Must be able to lift and carry equipment weighing up to 50 pounds.

• Position may require bending, leaning, kneeling, and walking.

• Ability to speak concisely and effectively communicate.

• Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency

• Ability to view/enter data for long periods of time.