Job Summary (P/T 2-days per week):
We are seeking an experienced and organized Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will ensure the efficient functioning of the office, provide excellent patient service, and support our dental team in delivering high-quality care.

The Office Manager will be responsible for managing administrative tasks, coordinating patient care, supervising staff, and ensuring the highest level of patient satisfaction. This role is also responsible for managing the staff to align with the practice goals and the practice bonus program.

Duties:
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• Administrative Management:
• Oversee the day-to-day administrative operations of the dental practice.
• Assist with overseeing billing, insurance claims, and financial transactions.
• Maintain, Develop and implement office policies and procedures to ensure efficiency and compliance.
• Oversee and maintain consistent Daily Huddles that includes verification of lab product deliveries needed for the patients of the day.
• Oversee and assist in completing needed Production Reports and ‘How did you hear about us’ reports.
• Establish New Patient tracking and New Patient follow-up reports.
• Staff Supervision and Training:
• Assist in the hiring of needed personnel.
• Train, and manage office staff, ensuring optimal performance.
• Provide guidance, coaching, and feedback to staff members to maintain a cohesive and productive team.
• Monitor staff schedules, handle time-off requests, and ensure appropriate staffing levels.
• Patient Care Coordination:
• Coordinate patient flow and manage the scheduling of appointments, treatments, and follow-up care.
• Oversee and manage all Treatment Plans and establish sound consistent Treatment Plan follow-up.
• Address patient inquiries, concerns, and complaints in a timely and professional manner.
• Ensure a welcoming and comfortable environment for patients, maintaining excellent patient satisfaction levels.
• Office Management:
• Monitor and control office expenses, supply budgets, and inventory levels and oversee ordering of supplies.
• Ensure compliance with all applicable laws, regulations, and industry standards.
• Maintain up-to-date knowledge of dental practice regulations and implement necessary changes to maintain compliance.
• Implement and enforce infection control protocols and safety measures.
• Oversee all activity with dental labs and assure that all Lab Slips are filled out completely with a clear description about what is needed, and that there is a clear due date specified.
• Oversee and participate in all office Bonus Programs, Referral Programs and in-house promotions.
• Oversee in-house marketing efforts and outside physical marketing to prospective patients through B2B referrals.

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Qualifications:

• Strong knowledge of dental office operations, administration, and clinical procedures.
• 3 years dental office manager experience
• Business Degree (preferred)
• Excellent leadership and communication skills, with the ability to effectively interact with staff and patients.
• Proficiency in dental practice management software and tools.
• Exceptional organizational abilities to manage various responsibilities simultaneously.
• Knowledge of insurance plans(PPO’s and HMO’s) and claims management.
• Knowledge of regulatory requirements and compliance standards within the dental industry.

We offer competitive compensation based on experience.

If you are a detail-oriented professional with a passion for healthcare administration, we would love to hear from you. Apply today to join our team as an Office Manager.

Job Type: Part-time

Pay: $24.50 - $27.50 per hour

Experience:

• Management: 3 years (Preferred)

Ability to Commute:

• Rancho Cucamonga, CA 91730 (Required)

Ability to Relocate:

• Rancho Cucamonga, CA 91730: Relocate before starting work (Required)

Work Location: In person