Our commitment to excellent guest services is what drives us, and we are dedicated to hiring outstanding individuals who share our passion for ensuring our guests have an exceptional experience while staying with us. We are currently looking for a talented Night Auditor. The Night Auditor is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out duties and by interacting with guests and the general public by phone and in person.

Responsibilities

• Provides professional and courteous guest service at all times
• Greets arriving guests
• Answers telephone calls courteously and efficiently
• Responds to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment, and travel directions
• Generates, confirms, cancels, and changes guest reservations
• Keeps records of room availability and guest accounts
• Assists arriving and departing guests with luggage
• Computes bills, receives payments, and makes change for guests
• Promotes any current hotel and franchise marketing programs
• May perform additional duties, such as laundry, as required

Qualifications

• High school diploma or GED; no experience required
• Good math and computer skills
• Must be able to pass physical exam, drug test, and background check
• Must be physically able to carry out duties, which includes
• walking and standing to a significant degree, reaching, handling, lifting, talking, hearing, and seeing
• Must be able to lift up to 50 pounds and frequently lift and/or carry/transport objects weighing up to 25 pounds
• Must be able to communicate, read and write in English

With more than 850 hotels across 60 countries, there's bound to be a Ramada nearby. Each hotel is equipped with everything you need to enjoy your stay—whether you're exploring the local sights or staying for a meeting or convention.