Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring.

Connecting. Growing together. As a Front Office Assistant, you will be responsible for greeting patients and providing support to medical staff.

The primary center for this position is Butler, PA, though you will also operate in other local work sites on an as needed basis.

This role requires you to work 2 days per week at the Butler, PA location and 1 day per week at the Mars, PA location. Location : BUTLER SITE (2 days per week) : NEW CASTLE ROAD BUTLER, PA & MARS SITE (1 day per week) : CRIDER RD MARS, PA Status : Full-Time Schedule : x 12-hour shifts (8 : 00 a.

m. 8 : 00 p.m.) per week; will be working 2 days per week at Butler location and 1 day per week at Mars location (sites are about 20 minutes apart) Specialty : MedExpress Urgent Care Hours may include rotating weekends / holidays and may vary with patient volume and business need.

Primary Responsibilities for our Front Office Assistants include : Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation Collect all insurance information, verify patient demographics, process payments, and complete phone sheets Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work / school excuses You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role.

In addition, you may receive : Hourly rate incentives (Flex Pay, Standby Pay) Paid Time Off which you start to accrue with your first pay period Career development and training for other roles you may be interested in Medical Plan options, Dental, Vision, Life & AD&D Insurance (k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications : High School / GED (or higher) 1 year of customer service experience OR experience in a medical office setting Beginner level of proficiency with computer software and the ability to learn electronic medical records Ability to work 2 days per week at Butler location and 1 day per week at Mars location Preferred Qualifications : Understanding of occupational medicine and / or urgent care Experience collecting health insurance information and / or processing patient payments Experience with patient registration 6 months of experience navigating computer systems, tools, and technologies such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Last updated : 2024-03-27