Job Overview: We are looking for a highly motivated individual to join our team as a Customer Service Representative at our Boost Mobile store. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients by assisting them in finding the right products and services to meet their needs.

we are currently Hiring for Nashville locations.

Key Responsibilities:

• Greet customers as they enter the store and assist them in finding products and services that meet their needs.
• Answer customer inquiries in person, via phone, or email, and provide accurate information about Boost Mobile products, services, and promotions.
• Process transactions, including sales, refunds, and exchanges, using the company's point-of-sale system.
• Maintain accurate inventory records, including receiving and processing new merchandise and restocking shelves.
• Keep the store clean and organized, ensuring that merchandise is displayed attractively and is easy for customers to find.
• Follow all company policies and procedures, including safety guidelines, to ensure a safe and secure working environment.
• Meet and exceed sales targets and goals set by the management team.
• Actively participate in ongoing training and development programs to enhance knowledge and skills.

Qualifications:

• High school diploma or equivalent required, with some college coursework preferred.
• Previous experience in customer service or sales preferred.
• Excellent communication skills, including the ability to listen actively, speak clearly, and write effectively.
• Strong problem-solving and decision-making skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.
• Ability to work flexible hours, including evenings and weekends.
• Bilingual skills (Spanish/English) are a plus.

Physical Demands:

• Must be able to stand and walk for extended periods of time.
• Must be able to lift up to 25 pounds.
• Must be able to bend, stoop, and reach overhead.

If you are passionate about customer service and are committed to providing exceptional service to our clients, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Part-time

Pay: $11.00 - $17.00 per hour

Benefits:

• On-the-job training
• Referral program

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Work setting:

• In-person
• Office

Ability to Relocate:

• Butler, PA 16001: Relocate before starting work (Required)

Work Location: In person