Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 180 stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, paid holidays, and continued career development opportunities as we grow beyond 200 stores! We don't just provide jobs, we provide careers.

Job Description

The E-Commerce Manager will lead the execution and overall performance of RallyHouse.com and its alignment with Retail locations. This position will focus on maximizing sales of official licensed sports merchandise and apparel and driving a best-in-class customer experience. This role involves analyzing market trends, platform's performance, product listings and monitoring Hot Markets.

Responsibilities

• Develop and implement E-Commerce strategies to drive online sales growth and meet revenue targets and competitor activities to identify opportunities for optimization.
• Execute a comprehensive digital marketing strategy, including SEO, SEM, email marketing, social media, and display advertising.
• Work closely with E-Commerce and buying teams to ensure accurate product information, availability, and timely updates.
• Oversee product listings, pricing, and merchandising on ecommerce platforms.
• Responsible for making sure hot market events successfully launch on the website.
• During Hot Markets, work closely with buying, marketing content, IT/dev and E-commerce platform PM’s to effectively launch Hot Market products during sports seasonal spikes.
• Implement strategies to enhance the overall online shopping experience for customers.
• Monitor customer feedback and address issues promptly to ensure high levels of customer satisfaction and retention.
• Lead a team of E-Commerce specialists and provide guidance, support, and training to ensure team members are aligned with company goals and objectives.
• Manage and optimize our E-Commerce website(s) to ensure an intuitive user experience, smooth navigation, and seamless checkout process.
• Collaborate with cross-functional teams to implement website enhancements and updates.
• Monitor and leverage data visualization tools to track KPIs such as website traffic, conversation rates, average order value.
• Manage the various technology vendor partners to scope, negotiate, contract various integrations for continued enhancement and optimization of the technology stack.

Skills and Knowledge

Able to communicate with others in a clear and confident manner, Excellent organization skills with the ability to plan and execute tasks efficiently, Knowledge of industry’s latest technology trends and applications, Meets deadlines and prioritizes appropriately

Qualifications

Bachelors degree in Business, Computer Science, or related field; - 5 years’ experience in E-Commerce with a large volume business preferred; - Experience in Google Analytics preferred; - Experience with licensed product within the sports apparel industry preferred.

Work is typically performed in an office but projects may sometimes take the employee to a non-standard workplace.

Requires the ability to operate standard office equipment and keyboards.

Must have the ability to life and carry small parcels, packages and other items up to 25lbs, and walk short distances.

$80,000.00 - $110,000.00Annual