We are seeking guest service professionals for the position of Host/Hostess at the Rail Stop Restaurant & Bar. This position is responsible for a warm and sincere greeting for guests upon arrival. The Host/Hostess will ensure that guests are seated in a timely manner, while evenly distributing tables throughout the dining room.

Experience:

Must have at least one (1) or more years of experience in a Full-Service, Upscale Restaurant, with a combination of previous experience in Customer Service preferred.

ESSENTIAL FUNCTIONS

• Meet and greet guests upon arrival, offering choice of seating and escort to the table with a presentation of the menu.
• Maintain proper set-up of dining room, including even distribution of tables for the team.
• Communicate any large party requests or special arrangements to the Manager on Duty.
• Be thoroughly familiar with menu items and related materials.
• Ensure all menus are in pristine condition, free of stains.
• Answer the telephone and respond to guest inquiries in a warm, genuine tone.
• Communicate with the staff regarding special requests/needs of a guest, to include any guest allergies.
• Complete all listed open, side-work, and closing checklists, cleaning checklists, and duties related to shift.
• Close out and check out with manager once shift is complete.
• Assist team members as needed to promote a teamwork environment.

Experience and Skills:

JOB REQUIREMENTS

• Ability to stand for 8’ hours length of time.
• Ability to walk/stand approximately 90% of shift.
• Must be able to lift up to 30 lbs. on a regular and continuous basis.
• Requires good communication; both verbal and written.
• Ability to communicate effectively in the English Language. A second language is desirable.
• Ability to practice and adhere to all safety requirements.

WORKING ENVIRONMENT

• Work will primarily take place in the Restaurant, Front and Back of house areas, and Food & Beverage service areas.
• Interior and Exterior of the Restaurant, exposure to sun, heat, cold and changing weather conditions.

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.
From: Cruiseport Gloucester LLC