Asset Acquisition:
This position is responsible for being a point of contact for new desktop hardware and software
acquisition inquiries;
Creates requisitions for IT items being purchased with operating funds for all departments and creates
capital equipment requests for IT;
Provides IT Managers and Purchasing assistance with contract renewals;
Ensures software purchases are completed and licenses are maintained;
Optimizes cost savings for new purchases and maintenance renewals;
Processes invoices to ensure they are paid in a timely manner through Accounts Payable

Asset Management:
Receives IT hardware and software against purchase order, affixes an asset tag on IT hardware;
Enters IT asset (hardware/software) information into asset management system for accurate tracking and
assignment of assets;
Responsible for updating the IT asset database and tracking and maintaining accurate inventory records;
Initiates RMAs with the appropriate vendors and ensures the RMAs are processed correctly for full
refunds or asset replacements;
Ensures that service tickets are updated and appropriately assigned to the IT Desktop Support technician
for pickup and deployment;
Completes internal audits of software and hardware records to ensure accuracy and licensing
compliance;