Who we are: At R&R Realty Group, we are proud to be the premier source for commercial real estate in Des Moines, Iowa. Our team passionately pursues excellence in everything we do. Our 35 years of experience is demonstrated by over 11 million square feet of office, retail, multi-family and warehouse facilities in Iowa and Nebraska while also owning land for future development. It's a lot of ground to cover and we’re proud of who we are and where we’re going. If you are interested in joining a collaborative team with a drive for making a difference, you’ve come to the right place.

What you'll do: The position provides high-quality customer service support to customers while assisting the Commercial Property Manager with tenant relations and facility management services of a portfolio of properties.

Essential Duties and Responsibilities:

• Assists the Commercial Property Manager by providing facilities management services for a portfolio of properties. This includes but is not limited to the following activities: tenant start-ups, move-outs, team meetings, property inspections, janitorial performance reviews, vendor management, service contracts, construction oversight, as well as effective documentation and communication of all issues affecting tenants.

• Manages budget variance reports throughout the fiscal year and reviews the reports with Property Manager.

• Manage inputs into the business applications (Time Tracking, Work Order and PO and Invoices systems). Provide timely and accurate communications to field personnel and management. Identifies and resolves issues and tracks the status of PO’s and contracts.

• Responsible for overall communication with all customers, (includes greeting and assisting tenants, vendors and prospective clients).

• Arrange, assist and facilitate tenant services such as: dry cleaning pick-up and drop-off, grocery delivery, accepts and delivers all packages, floral arrangements, arranges for janitorial, taxi service and set-up guest parking.

• Provide information, recommendations and booking services for tenants about dining, theatre, concerts, sporting events, etc. Stay up-to-date with events and ongoing activities to provide current information to tenants.

• Plan and organize tenant events to help maintain or increase customer retention.

• Coordinate park/complex activities.

• Administrative support as directed by group management.

• Any other duties related to customer retention and engagement

What it takes to join our team:

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

Why R&R Realty? At R&R, a career is more than just a job - it's a calling to live up to our company's mission and living our company values. We are committed to our employees and offer a great benefits package including medical, dental & vision insurance, Personal Time Off (PTO), 401k with company match, and paid holidays. Plus, as an employee of R&R, you are eligible for rent and daycare partner discounts as well as access to our beautiful wellness facilities in the Des Moines area. Our employee engagement and wellness committees create a fun and engaging culture where you can learn, grow and give back to the local communities we serve.

Sound like you? Want to learn more? Great - we'd love to hear from you! Please include a current resume with your application and highlight why you think you'd be a great fit for our team. Follow us on Facebook and LinkedIn or visit our careers page to learn more about who we are and our current projects. Thank you for your interest in R&R Realty!

Equal Opportunity Employer, including disabled and veterans.