Direct Support Professional Lead

Schedule: Wednesday - Friday 2:45pm - 11:15pm, Saturday 6:45am - 11:15pm

Pay: $17.00 - $17.50/hour

Location: 2011 Laurel Cluster Ct, Orlando, FL 32818

Company Overview: Quest, Inc. is a leading long-term acute care provider for the developmentally disabled dedicated to delivering exceptional client care and promoting overall wellness. We are seeking a skilled and compassionate Direct Support Professional Lead to join our dynamic team and contribute to our commitment to excellence in healthcare.

Company Values, Mission, and Vision: At Quest, Inc., our mission is to help people with developmental disabilities experience a full life. We are guided by the vision to provide lifelong services for individuals with developmental disabilities. Our core values include striving for excellence, being passionate about helping people, taking pride in our work, maintaining a solutions-oriented mindset, and showing respect for all people.

Position Overview: The Direct Support Professional Lead is responsible for overseeing a team of Direct Support Professionals, ensuring the delivery of high-quality care and support to individuals with disabilities or special needs. This role involves providing leadership, guidance, and supervision to the team, coordinating client care, facilitating staff training and development, and maintaining compliance with relevant regulations and policies. With strong interpersonal skills, empathy, and a commitment to improving the lives of others, the DSP Lead plays a vital role in fostering a positive and supportive environment for both clients and staff.

Benefits: Quest, Inc. offers medical, dental, and vision insurance, accident insurance, life and disability insurance, prescription drug insurance, flexible spending accounts, 401(K) with company match, Paid Time Off (PTO), Employee Assistance Program (EAP), Daily Wallet (early pay) and great discounts on theme parks, attractions and shows, hotels, flights, rental cars, concerts, sports, and live events, movie tickets, electronics and much more.

Key Responsibilities:

• Master's all skills and competencies of Direct Support Professional 2 Driver (DSP)
• Successfully complete Driving and Vehicle Safety class and obtain approval to operate large capacity vehicles (10-12 passenger vans and wheelchair busses)
• Coordinates transportation of clients to ADT and outings, including driving Quest vans/buses when needed.
• Ensure all daily tasks are completed by DSPs while providing support, and feedback regarding performance.
• Completes cleaning and ensures DSPs follow cleaning schedules for each shift.
• Assists Staffing Coordinator with training, onboarding, and performance evaluations of DSPs.
• Completes monthly safety tasks as assigned.
• Restocks direct care supplies and ensures proper usage of supplies.
• Assist QIDPs with the maintenance of personal inventory, programming, and therapeutic equipment of persons served.
• Assist QIDPs with collection and calculation of monthly datasheets, replace data sheets as assigned.
• Attends and participates in training and meetings.
• Flexibility in schedule to work during inclement weather to ensure client ratios are met.
• Report all incidents of suspected abuse, neglect, or exploitation.

Qualifications:

• High school diploma/GED required.
• Florida Driver’s License in good standing.
• Able to work in the US and not require Visa Sponsorship.
• Read, write, and comprehend English required.
• Supervisory/leadership experience preferred.
• Perform physical requirements associated with transferring/positioning individuals, implementing of behavioral crisis management, and lifting/carrying up to 50lbs.

EQUAL OPPORTUNITY EMPLOYER/DISABILITY/VET

Job Type: Full-time

Pay: $17.00 - $17.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift

Application Question(s):

• Have you ever worked for Quest, Inc.?
• Does the schedule of Wednesday - Friday 2:45pm - 11:15pm, Saturday 6:45am - 11:15pm work for you?

Education:

• High school or equivalent (Required)

Experience:

• Leadership: 1 year (Required)
• direct support: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Orlando, FL 32818: Relocate before starting work (Required)

Work Location: In person