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Customer Service Representative I -Remote Work Available | Lenexa, KS
Training Schedule: Monday - Friday, 9:00 AM - 5:30 PM EST; ONSITE in Pittsburg, PA (must be able to train onsite for the first 4 weeks)
Training Timeline: 5 weeks
Work Schedule: Tuesday -Saturday OR Sunday - Thursday | 8 hour shift between 9:00 am -9:00 pm ET with rotating weekends.
Anticipated Start Date: June 10th
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
Apply here: https://frontline-careers-questdiagnostics.icims.com/jobs/62029/customer-care-representative-i/job?mode=view
Responsibilities:
Job Type: Full-time
Pay: $17.25 - $19.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
Ancillary Healthcare
$34k-43k (estimate)
05/18/2024
05/24/2024
questdiagnostics.com
SECAUCUS, NJ
15,000 - 50,000
1967
STEPHEN H RUSCKOWSKI
$5B - $10B
Ancillary Healthcare
We are the worlds leading provider of diagnostic testing services with a medical and scientific staff of approximately 900 MDs and PhDs, an extensive network of convenient patient locations and laboratories and a range of complementary diagnostic products. Our advanced health information technology solutions enable better healthcare decisions today, and our support of clinical trials is helping to find the cures of tomorrow. Quest Diagnostics is driven to discover and deliver diagnostic insights and innovations that help to improve human health. Athena Diagnostics is a leader in diagnostic tes...ting for neurological diseases. Our team at Athena Diagnostics develops and offers innovative tests for Alzheimer's disease, spinal muscular atrophy and other neuromuscular and developmental disorders.
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The job skills required for Customer Care Representative I - Pittsburgh, PA include Customer Service, Customer Care, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative I - Pittsburgh, PA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative I - Pittsburgh, PA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative I - Pittsburgh, PA positions, which can be used as a reference in future career path planning. As a Customer Care Representative I - Pittsburgh, PA, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative I - Pittsburgh, PA. You can explore the career advancement for a Customer Care Representative I - Pittsburgh, PA below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.