Description

SUMMARY:
The Comprehensive Perinatal Services Program (CPSP) Coordinator will coordinate with a multi-disciplinary provider
team in the delivery of Comprehensive Perinatal Services in a community health setting.
The CPSP coordinator is responsible for navigating and supporting patients through their obstetric care and CPSP
service components: psychosocial and nutrition health education, client orientation, initial assessment, individualized care
plan including intervention and reassessments, and postpartum assessment and care. The goal for the CPSP coordinator
is to improve perinatal access to care and pregnancy outcomes through enhanced prenatal care.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
1. Supports and implements the organization’s vision, mission, and values.
2. Performs all job functions in a professional, courteous and timely manner. This includes answering all phone calls,
e-mails and providing excellent customer service to internal and external customers.
3. Fosters and promotes a culture of service excellence and self-accountability.
4. Responsible for implementations and integration of CPSP Program including nutrition psychosocial and health
education assessments, interventions, and perinatal education with basic obstetrical care.
5. Responsible for ensuring the integrity and quality of the health services delivered in Comprehensive Prenatal
Services and in compliance with Federal, State, and L.A. County Standards and individual site policies, procedures,
and protocols.
6. Works cohesively with pediatric and dental departments to ensure patient and newborn care coordination.
7. Maintains all program logs and statistics for internal and external review and reporting.
8. Provides follow-up and completes proper documentation of post-partum delivery and lactation education.
9. Follows up on relevant laboratory tests.
10. Participates in Continuous Quality Improvement plans for site and program.
11. Establishes rapport with WIC and external agencies to aid in patient support.
12. Provides support to OBGYN provider(s) as needed.
13. Performs all other duties as assigned.
14. Keeps up with all necessary CPSP certifications.
15. Must be willing and able to work at all locations as needed to meet patient care needs.
16. Must be willing and able to work all business hours including evenings and weekends.

Qualifications

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:

1. High School graduate or GED equivalency.
2. Completion of Medical Assistant program.
3. CPSP certification.
4. One year of Obstetrics experience.

JOB KNOWLEDGE AND SKILLS:
1. Demonstrates ability and flexibility to work in other areas of the organization as needed.
2. Adheres to company policies and procedures in the performance of work duties.
3. Demonstrate required knowledge, skills, and education for job functions.
4. Bilingual in English and Spanish preferred
5. Maintains and promotes a safe work environment.
6. Demonstrates good communication skills, both oral and written.
7. Demonstrates proficiency in basic computer applications.
8. Uses discretion and judgment in handling sensitive or confidential information.
9. Adapts well to changes in work requirements.
10. Performs work in an honest and ethical manner.
LANGUAGE SKILLS:
Ability to read and interpret documents, such as policies and procedures, benefits information, board minutes, routine
mail, simple contracts, and instruction manuals. Ability to compose routine reports and correspondence. Ability to speak
effectively with employees, visitors, and management.
REASONING ABILITY:
Ability to exercise common sense in carrying out instructions furnished in written, oral, or diagram form and in other
daily situations that arise. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to make decisions and execute them in a timely manner in order to produce a positive outcome.
OTHER SKILLS AND ABILITIES:
1. Performs as a self-starter who needs no reminders of duties and tasks that need to be completed.
2. Ability to organize and prioritize work with minimum supervision.
3. Proficiency with computer applications such as email, use of web-based portals, the Microsoft Office Suite (Excel,
Outlook, Word, and PowerPoint), and Electronic Medical Record Systems.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach
with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required
to climb or balance, stoop, kneel, crouch, or sit. The employee must frequently lift and/or move up to 10 pounds and
occasionally lift and/or move up to 30 pounds. The employee is occasionally required to ascend and descend one flight of
stairs. Specific vision abilities required by the job include close vision, color vision, and the ability to adjust focus.