1 Executive Casino Host Job in Baton Rouge, LA
Queen Baton Rouge is Hiring an Executive Casino Host Near Baton Rouge, LA
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Paid Time Off
- Develop and nurture working relationships with players to provide a high level of customer service using a variety of methods
- Build and maintain player loyalty through frequent communication and handling player requests as appropriate
- Ensure player satisfaction by collaborating with Casino departments to meet player needs
- Full empowerment of comp Authority
- Must make sound judgment and daily decisions regarding players accommodations, amenities, and service requests
- Collaborate and coordinate with other team members on methods of promoting the gaming experience to target players
- Ensure the confidentiality and security of player information, player accounts, and Company proprietary information.
- Coordinate and represent the Company at external functions and special events as directed
- Act as guest service liaison, handle guest opportunities, and resolve situations as necessary
- Strive to exceed guest expectations by delivering outstanding customer service
- Inspire Floor Hosts to meet exceed guest expectations
- Accept Credit Applications from patrons to be processed in the Cage & Credit Department
- Must be able to perform mathematical calculations and apply to practical situations
- Ensure all departmental documents are accurate, legible and complete
- Manage guest database and build reports as needed
- Mentor and guide the Guide Host(s) in the development of player relationships and retention
- Learn and implement all rules, laws, regulations, and policies pertaining to the Player Development department
- Learn and implement all rules, laws, regulations, and Internal Controls for the company
- Must be able to apply knowledge gained from training, education and work experience
- Must be friendly and courteous at all times
- Must be able to apply customer service standards as directed
- Able to satisfactorily complete assignable work requested by the Shift Manager
- Other duties as assigned
- High School Diploma/GED
- Must be at least 21 years of age
- 1-3 years of Casino Customer service experience, required
- 1 year of direct Casino Host experience, required
- Ability to work fast and meet deadlines
- Computer skills in Word and Excel
- Able to effectively communicate verbally and written in English
- Must be able to obtain and maintain an State Gaming License
Job Summary
Full Time
$36k-64k (estimate)
10/18/2023
06/11/2024
The job skills required for Executive Casino Host include Customer Service, Guest Service, Confidentiality, Communicates Effectively, Internal Control, etc. Having related job skills and expertise will give you an advantage when applying to be an Executive Casino Host. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Executive Casino Host. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Executive Casino Host positions, which can be used as a reference in future career path planning. As an Executive Casino Host, it can be promoted into senior positions as a Player's Club Director - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Executive Casino Host. You can explore the career advancement for an Executive Casino Host below and select your interested title to get hiring information.
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