CCC Position

• Participates in the care of the patient, under the direct supervision of the physician, or certified nurse practitioner, or Physician Assistant, and in collaboration with the healthcare team.
• MUST be have organizational skills in PREPARING the schedule at least a day in advance to anticipate probable variations in the clinical care of a patient. 
  • Must have studies required by the provider available and needs to make sure they are in the patient’s chart (lab results, imaging studies, hospital discharge summaries)
  • Must know how to read results and be able to communicate them effectively to the provider.
• Have clinical knowledge of chronic conditions such as Diabetes, Hypertension, Hyperlipidemia, Atrial Fibrillation, COPD, etc.
• Acts as a liaison between the Patient and the Physician
• Functions as a professional role model and resource person providing guidance to co-workers. Complies with established chain of command for work-related problems. Provides direct patient care as needed including co-management with other health care professionals.
• Greets, welcomes patients and escorts them to exam rooms.
• Collects and documents patient information, clinical data, and other relevant information such as vital signs, height/weight, allergies, active medication list, chief complaint, pain score, current symptoms, and registry updates.
• Confirms and clarifies orders prior to the implementation of delegated tasks.
• Prepares, administers, and documents oral/injectable medications/vaccines, per provider orders.
• Collects and processes laboratory specimens for testing (if applicable).
• Performs, prepares for and assists with in-office procedures such as EKGs.
• Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
• Provides and reinforces appropriate age-specific patient education, health information materials, and community resources, as directed. Identifies patient’s need for additional information and refers to RN.
• Performs time-sensitive delegated tasks, such as addressing prescription refill requests, patient questions, and EHR messages.
• Works with the healthcare team to ensure smooth and efficient patient flow and clinical operation.
• Might be required to order supplies, stock, and maintain exam rooms. Supplies storage areas and monitors expiration dates and takes action accordingly.
• Maintains organizational competencies pertinent to area of practice.
• Manages information (including HIPPA) in accordance with state and federal regulations.
• Performs other duties as assigned, within the scope of practice and demonstrated competency
• Must be able to work from open to close coordinating patient care and one (1) weekend day a month in Urgent Care