While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! What you’ll do: We are looking for a seasoned, passionate and detail-oriented Account Manager to cultivate and grow Quantiphi’s customer relationships. At Quantiphi, you will be working with your leadership team and colleagues to oversee the relationship between Quantiphi and our most important clients in the life sciences industry. Your success will require skill at building strong relationships, engaging clients in strategic discussions, and developing new business opportunities and/or extensions to ongoing work. You will be responsible for maintaining and growing business with long-term key customers by comprehending their needs, defining the scope of opportunities in their environment, and operating as the primary point of contact for any matters specific to your accounts. You will be expected to assist in identifying needs and requirements to promote our company’s solutions and achieve mutual satisfaction with the client. This role will also help identify additional opportunities to further deepen and grow customer relationships. The Account Manager strives to develop a deep understanding of Quantiphi’s customers’ needs and partner with cross-functional teams to drive customer success. Role & Responsibilities: Develop trusted relationships across a portfolio of major client(s) to ensure that they are actively engaged with Quantiphi Develop trusted advisor relationships with key customer stakeholders and executive sponsors As an Account Manager, you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in business development in key accounts Client relationship management and new business development – managing relationships with key client personnel and CXOs and CXO -1, within the client organization and ability to understand the organizational culture of the client Expand the relationships with existing customers by regularly proposing solutions that align with their strategy and/or meet their immediate objectives Acquire a thorough understanding of key customer goals, needs and requirements Act as the main point of contact in all matters relating to client concerns and needs Generate new sales that support overall account growth Develop new business with existing clients and/or identify areas of improvement to meet performance criteria Facilitate the timely and successful delivery of our solutions according to customer needs and objectives Address any issues and/or problems faced by customers and deal with complaints to maintain trust and client satisfaction Basic Qualifications: Demonstrable experience of minimum 5 years as an key account manager/executive or related roles in an Information Technology services/consultancy company (must have) Demonstrable experience of a minimum of 10 yrs working in an Information Technology services/consultancy company for a Lifesciences/Pharmaceutical client (must have) Demonstrable ability to professionally communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Demonstrable experience in technical sales and solutions based on customer needs, especially in the areas of cloud, data and artificial intelligence (must have) Excellent understanding of the Life Sciences industry domain Excellent listening, communication and presentation abilities Demonstrable experience in negotiating contracts Experience forecasting and tracking account metrics (e.g. quarterly sales results and annual forecasts) Strong interpersonal skills with an aptitude for building relationships with professionals of all organizational levels Excellent organizational skills Other Qualifications: Resourceful, flexible and creative problem solver Growth mindset and can-do attitude Team player Great interpersonal & communicative nature Great emotional quotient The ability for conflict resolution High analytical skills A high degree of initiative and flexibility High customer orientation High-quality awareness Excellent verbal and written communication skills Bachelor's degree OR equivalent work experience Ability to travel 50% of the time Ideally, candidates should come from the following geographic areas: Switzerland, Germany, The Netherlands, Belgium and NorthEast France What is in it for you: Be part of the fastest-growing AI-first digital transformation and engineering company in the world Be a leader of an energetic team of highly dynamic and talented individuals Exposure to working with Fortune 500 companies and innovative market disruptors Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud Business travel opportunities If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Thank you for your interest in Quantiphi! We are a team that dreams together and collaborates to ensure success. We are currently looking for exceptional individuals who can join us and contribute to a fun, diverse and hybrid work culture. As a part of the Quantiphi family, you will get ample opportunities to learn, grow and interact with colleagues from varied experience and backgrounds around the globe. If this excites you, explore our current openings and apply to any job roles that suit and interest you. Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of business. We solve the toughest and most complex business problems with the latest and cutting-edge technologies and to make this happen, we have a vibrant, diverse and talented set of professionals we proudly refer to as the Quantiphi family. Our culture is built on transparency, diversity, integrity, learning and growth. We are committed to provide our teams with an environment that helps them to learn, grow and flourish in their professional as well as personal lives.