Premier Veteran Owned and Operated relocation company headquartered in Lorton, Virginia, seeks full-time Field Trainer and Quality Control Manager with excellent organizational and leadership skills to train employees and assess performance both in-house and in the field. As a Field Trainer and Quality Control Manager, your responsibilities include, but are not limited to, the following:

• Establishing and maintaining an appropriate training regimen to include proper packing, moving, customer service, and driving techniques for all employees
• Working closely with Operations Department to coordinate on-site quality control visits, and providing remedial training and/or counseling sessions to employees who exhibit substandard performance
• Evaluating employee performance to produce customer satisfaction scores in accordance with company standards
• Conducting time in motion studies to ensure crews are working at an acceptable pace without sacrificing the quality of work performed
• Enforcing various regulations and corporate policies/procedures for compliance
• Administering certified training and employee recognition programs

This is a physically demanding and hands-on training position which incorporates both classroom and field instruction. Strong leadership, motivation, and discipline are required. We offer a competitive compensation package with full benefits, including 401(k) and tuition reimbursement. For consideration, please apply with an updated resume.

Requirements:

• A valid CDL A driver’s license (required)
• Familiarity with DOT regulations
• Experience in the household goods (HHG) and/or relocation industry (required)
• Previous training experience along with strong interpersonal and organizational skills
• A positive, leadership-oriented attitude
• Ability to lift 50 lbs. without assistance

Position will be located at our Headquarters in Lorton, VA but will require job site visits in the DC Metro area.

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Work Location: In person