20 Hotel Front Desk Clerk Jobs in Cleveland, OH
Quality Inn Middleburg Heights is Hiring a Hotel Front Desk Clerk Near Cleveland, OH
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties:
- Greet and check-in guests in a warm and welcoming manner
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations and manage room assignments
- Conduct night audit procedures to ensure accurate billing and accounting
- Assist with guest check-out process, including collecting payments and issuing receipts
- Maintain a clean and organized front desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with administrative tasks such as filing, data entry, and record keeping
Requirements:
- Previous experience in customer service or hospitality industry preferred
- Knowledge of front desk operations and hotel procedures is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to remain calm under pressure
- Exceptional organizational skills with attention to detail
- Proficient in using computer systems for reservations, check-ins, and other front desk functions
- Ability to work flexible hours including evenings, weekends, and holidays
- Multilingual skills are a plus
If you are passionate about providing exceptional guest service and thrive in a dynamic environment, we would love to hear from you. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Cleveland, OH 44130 (Required)
Ability to Relocate:
- Cleveland, OH 44130: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$27k-36k (estimate)
05/21/2024
09/16/2024
The job skills required for Hotel Front Desk Clerk include Customer Service, Guest Service, Problem Solving, Accounting, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
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