7 Hotel Front Desk Agent Jobs in Edison, NJ
Quality inn Edison is Hiring a Hotel Front Desk Agent Near Edison, NJ
POSITION TITLE: Hotel Front Desk Agent
POSITION SUMMARY:
Responsible for registering guest, assign to rooms, and checking out guests in a prompt and courteous manner. You must be able to furnish varied and routine information to guests and fellow employees in a courteous, pleasant and tactful manner.
PRIMARY RESPONSIBILITIES ●Receives shift instructions and drawer from Manager and reviews Front Desk Log.
●Counts and verifies bills and coins in drawer.
●Generates current house status and pre-registration report.
●Compares housekeeping report to house status, resolves discrepancies with
housekeeping, and performs daily bucket checks.
●Checks in guests, establishes credit and assigns rooms according to standard
operating procedures.
●Verifies guest history information, issues guest room key, and answers guest inquiries.
●Answers switchboard promptly, relaying calls and recording messages.
●Receives and sorts incoming mail and prepares outgoing mail.
●Pre-blocks and pre-registers groups or tours as assigned.
●Receives documents and places wake-up calls.
●Post any and all incidental charges to guest folios.
●Checks out guests, finalizes folio, collects payment, and obtains guest room key.
●Resolves customer complaints, recording specific complaint information.
●Maintains and cleans immediate work area.
●Balances drawer at the end of shift and prepares cash drop and records on Cash Drop Log.
●Records significant information to Front Desk Log.
●Performs other duties as needed or assigned.
●Maintains compliance with company policies, practices, procedures and safety standards.
●Inspects all conference rooms and common areas each day to ensure security standards are met.
●Reports in proper uniform, which is cleaned and pressed.
●To be familiar with local competition and rates
●To attend and participate in staff meetings.
●To handle all incoming reservations and record properly.
●To be familiar with the local areas surrounding the hotel with regards to restaurants, gas stations, etc.
●To handle inquiries, both phone and in person, giving property tours when at all possible.
●To perform daily, area hotel availability checks.
●Other duties as requested.
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- hotel front desk: 1 year (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$31k-41k (estimate)
04/05/2023
09/07/2024
The job skills required for Hotel Front Desk Agent include Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Agent positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Agent. You can explore the career advancement for a Hotel Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/06/2022: Baton Rouge, LA
Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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