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Front desk agent
$31k-41k (estimate)
Full Time | Business Services 1 Week Ago
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Hospitality Ventures Management Group is Hiring a Front desk agent Near Edison, NJ

Qualifications :

  • Elite customer service attitude and phone etiquette
  • Excellent communication and organizational skills
  • Basic reading, writing and math skills
  • High school diploma or general education degree (GED); or equivalent combination of education and experience
  • Ability to stand for long periods of time
  • Occasionally required to walk, sit, and reach with hands and arms
  • Frequently lift and / or move up to 20 pounds

Responsibilities :

  • Welcome guests upon their arrival and assign rooms
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify credit card data
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees

Benefits :

  • Medical / Dental / Vision
  • Short Term Disability / Long Term Disability / Life Insurance
  • 401k - Company Match %
  • Paid Vacation Days / Paid Sick Days
  • Marriott Discounts- travel with room rates as low as $35!
  • Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$31k-41k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/12/2024

WEBSITE

hvmg.com

HEADQUARTERS

Atlanta, GA

SIZE

200 - 500

INDUSTRY

Business Services

Show more

Hospitality Ventures Management Group
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The job skills required for Front desk agent include Customer Service, Housekeeping, Credit Card, Payment Method, Life Insurance, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk agent positions, which can be used as a reference in future career path planning. As a Front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk agent. You can explore the career advancement for a Front desk agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
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